Hardgoods & Tuning Services Supervisor at Altera

Scranton, Iowa, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Ski Resort, Retail, HospitalityIndustries

Requirements

High School Diploma or equivalent
Previous retail and cash-handling experience
Boot fitting and/or ski or snowboard tuning experience
Prior supervisory or management experience (preferred)
Strong leadership and communication skills
Excellent guest service and problem-solving abilities
Sound understanding of ski and snowboard hardgoods, tuning services, and related product lines
Organized, detail-oriented, and comfortable managing multiple priorities
Proficient in Microsoft Office Suite and capable of learning new POS and retail systems
Collaborative, professional, and passionate about mountain sports

Responsibilities

Manage daily shop operations, including sales, tuning service coordination, inventory management, and staff supervision
Foster a welcoming, knowledgeable, and professional shop environment
Ensure proper cash handling, POS accuracy, and adherence to Stratton’s asset protection and loss prevention procedures
Supervise and support sales associates and tuning staff
Create and manage weekly staff schedules; review and approve timecards and assist with payroll processes
Maintain consistent communication with the Retail Group Manager regarding operational updates, staffing needs, and performance feedback
Collaborate with buyers on product selection, inventory levels, and open-to-buy planning specific to hardgoods and accessories
Oversee product merchandising, warranty processing, and back-of-house organization
Uphold tuning service standards in coordination with the tuning technicians, ensuring equipment is serviced safely, efficiently, and to guest satisfaction
Participate in retail, rental, and corporate training programs; assist in developing and leading in-store training sessions for staff
Promote a culture of safety
Conduct inventory counts, reconcile variances, and monitor for theft or loss prevention concerns
Support seasonal transitions
Maintain positive relationships with staff, vendors, and corporate retail partners to support smooth daily operations

Skills

ski sales

snowboard sales

tuning services

guest service

retail operations

team leadership

product knowledge

sales performance

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.

Managing 1,000 autonomous AI agents poses safety and ethical challenges.

Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.

Their first product offers a unique Minecraft experience with interactive AI agents.

Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.

AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.

The rise of AI companions in mental health indicates a market for empathetic agents.

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