Guest Service Supervisor at Global Partners

Spring, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Demonstrated ability to provide pleasant greetings and parting remarks to guests
Superior relationship-building skills to connect with guests and associates
Confident communication style with eye contact
Trustworthy and responsible individual
Detail-oriented and possesses excellent organizational skills
Ability to defuse issues using problem-solving techniques
Proven self-starter with decision-making abilities
Ability to direct others and prioritize tasks

Responsibilities

Oversee employee performance and ensure they fulfill all job duties
Provide constructive feedback to employees to improve performance
Greet guests and create an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Maintain proper cash levels and handle cash processes (deposits, lottery, gift cards, checks)
Ensure products are replenished to maintain in-stock conditions
Responsible for the 24/7 execution of all guest service programs and processes
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash)

Skills

Key technologies and capabilities for this role

LeadershipGuest ServiceEmployee SupervisionPoint of Sale OperationsCash ManagementInventory ManagementProblem SolvingOrganizational SkillsCommunication

Questions & Answers

Common questions about this position

What is the salary for the Guest Service Supervisor position?

This information is not specified in the job description. Interested candidates should inquire directly with the company.

Is this Guest Service Supervisor role remote or onsite?

The position is onsite.

What skills are required for the Guest Service Supervisor role?

Key skills include guest service skills for pleasant greetings, superior relationship-building, confident communication, organizational skills, problem-solving, self-starter abilities, and leadership to direct others.

What is the company culture like at Global Partners LP?

The company seeks passionate individuals to contribute to its future, provides a welcoming environment for guests, supports community initiatives, and offers opportunities for career advancement.

What makes a strong candidate for the Guest Service Supervisor position?

A strong candidate is a trustworthy, responsible self-starter with leadership skills, excellent guest service, relationship-building, communication, organizational abilities, and problem-solving to oversee operations and employees.