[Remote] GTM Innovation, Principal Software Engineer at Twilio

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Communications Technology, Software DevelopmentIndustries

Requirements

Candidates must have 5+ years of experience in software development, with a strong understanding of RESTful APIs, web frameworks, and integrating SaaS platforms. Experience learning, understanding, and communicating complex technical concepts to cross-functional stakeholders is required. Strong knowledge of Javascript/Typescript, including experience with Node and React, and the ability to quickly learn new technologies are essential. Working knowledge of architecting and building agentic applications using the latest technologies, including MCP and frameworks like Langchain, is also necessary.

Responsibilities

The Principal Software Engineer will be responsible for the creation, maintenance, and design of the entire full-stack demo platform, including frontend and backend codebases for presales and configurable demo environments. This role involves building comprehensive web applications and product demos for Solutions Engineers, utilizing software engineering expertise to build and maintain Twilio's demo platform, demo environments, and demo tooling, including integrations with partner technology. The engineer will develop visually appealing, interactive demo environments, stay abreast of new product updates to incorporate them into demo environments, apply first-principle thinking to reimagine product demonstration, and gather feedback from end-users for continuous enhancement.

Skills

Full Stack Development

Frontend Development

Backend Development

Web Applications

Product Demos

API Design

Cloud Architecture

Problem Solving

Communication

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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