Technical Program Manager, Infrastructure & Capacity Management
CohereFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Key technologies and capabilities for this role
Common questions about this position
This role reports to the Director of Technical Program Management.
The Systems group works with fundamental technology pieces including Production Engineering (AWS cloud infrastructure), Backend Foundations, Comms Systems, and other core technology teams, focusing on performance, quality, uptime, speed to deliver quality code, and sustainable scaling while collaborating with Product teams.
Jobber's culture emphasizes transparency, inclusivity, collaboration, and innovation, and has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and other awards.
The role requires an accomplished leader who can coach and develop TPMs, balance mentorship with accountability, foster collaboration across Jobber, and translate between business priorities and technical realities.
A strong candidate is an accomplished leader with a technical edge, experienced in driving clarity between company strategy, technical execution, and outcomes, building quality roadmaps, managing cross-team dependencies, and owning metrics.
SaaS platform for home service management
Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.