GM, Canada at eBay

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

EcommerceIndustries

Requirements

End-to-end business experience with a proven track record of managing all aspects of a business, including P&L oversight, operations, marketing, and strategic planning
Marketplace expertise with a deep understanding of the Canadian marketplace, experience in navigating tariff impacts, and dependencies on the US market (strong plus)
Strong knowledge of the Canadian/US e-commerce market dynamics, and experience/understanding of marketplace operations
Entrepreneurial spirit with the ability to innovate and drive change in a highly matrixed and visible role
Business acumen prioritizing overall business strategy
Proven track record of collaboration in matrixed environment
Comfortable operating with small teams in a fast-changing environment
Location: Toronto

Responsibilities

Responsible for the P&L in Canada
Lead local market strategy, performance, and operations
Develop and execute a robust market strategy that aligns with eBay's global objectives to ensure efficiency and effectiveness across all business aspects
Establish eBay locally as a trusted marketplace by fostering trust and competitiveness among Canadian consumers and sellers, enhancing eBay's reputation as a preferred marketplace
Advocate the voice of the customer
Represent eBay in external meetings (media, industry bodies, government bodies)
Drive the people and culture at the site by cultivating a positive, inclusive, and high-performing work environment that reflects eBay’s values and supports team growth
Provide cross-functional ownership and support by collaborating with HR, Finance, Legal, and other departments

Skills

Key technologies and capabilities for this role

P&L ManagementMarketplace OperationsStrategic PlanningLeadershipMedia RelationsGovernment RelationsTeam ManagementEcommerce StrategyStakeholder EngagementOperations Management

Questions & Answers

Common questions about this position

What is the salary for the GM, Canada position?

This information is not specified in the job description.

Is this role remote or based in a specific location?

The role involves leading a team based in Toronto.

What key skills are required for the General Manager role?

The role requires a comprehensive understanding of marketplace operations, the ability to navigate complex business environments independently, strategic leadership for P&L and market growth, and skills in driving people and culture.

What is the company culture like at eBay?

eBay fosters a culture where authenticity thrives, bold ideas are welcome, everyone can bring their unique selves to work, and there's a commitment to customers, innovation, and sustainability.

What makes a strong candidate for this GM position?

A strong candidate is a dynamic, well-rounded senior leader with marketplace operations expertise, P&L responsibility experience, strategic vision for local markets, and the ability to represent the company externally while driving inclusive team culture.

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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