Global Robotics Service Software Eng II at Medtronic

North Haven, Connecticut, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical Devices, RoboticsIndustries

Requirements

Bachelor's Degree and minimum of 2 years of relevant experience OR advanced degree with 0 years of experience
Willingness to work a minimum of 4 days a week onsite
Travel requirement (some international): 20-30%

Responsibilities

Perform technical problem-solving and solution development with respect to multiple interconnected sub-components of the Hugo RAS and service software tools (e.g., configuring Hugo systems, diagnosing hardware and software faults, solving technical issues remotely or in-person, proposing or developing software tools and changes)
Act as a liaison between internal-facing R&D roles and customer-facing field roles to perform root-cause analysis and implement corrective actions to resolve software anomalies
Support the development of troubleshooting and repair software tools and procedures, including generating or reviewing software designs and documentation
Support design transfer of software, OS, and firmware changes to the Hugo fleet
Manage the implementation of complex software upgrade and deployment processes across the Hugo fleet
Test and evaluate new technologies within the scope of serviceability improvements
Other duties as assigned/requested by management
Communicate with a broad array of technical and non-technical roles (e.g., service and repair, engineering, clinical training, project management, product marketing teams)
Work closely with software developers, electrical engineers, integration engineers, reliability engineers, quality engineers, and field service engineers on design for serviceability aspects of new product development and released product software improvements

Skills

Software Development

Troubleshooting

Diagnostic Tools

Cybersecurity

Network Connectivity

Robotics Software

Integration

Design for Serviceability

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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