Global Infrastructure – IT Analyst, ANZ (based in Tauranga, NZ) at Danaher Corporation

Tauranga, Bay of Plenty, New Zealand

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Biotechnology, DiagnosticsIndustries

Requirements

Diploma/Degree in IT or IT-related discipline
5 years or more working experience in regional operations support and manufacturing environment role
Experience installing, configuring, troubleshooting and supporting Windows OS and applications and Active Directory management
Good written and spoken communication skills, including ability to produce user guides, diagrams and flowchart
Ability to manage multiple support requests simultaneously, prioritizing tasks and allocating resources effectively to meet deadlines and objectives
Ability to travel 10-20% (overnight, within territory or locations such as Australia – Sydney or Melbourne)
Valid driver’s license with an acceptable driving record
Ability to lift, move or carry equipment up to 20Kg

Responsibilities

Responsible for daily operational and support activities, including the setup of laptops/desktops, maintaining the IT rooms, providing assistance during company events, etc
Monitor IT ticket queues and resolve infrastructure incidents and service requests (incoming phone calls, walk-up or web-submitted IT tickets)
Providing support for manufacturing and warehouse operations as the highest priority
Work closely with the business and function leaders in ANZ and Global to provide IT guidance and assistance to support the business requirements
Enhancing customer satisfaction and support by addressing customer inquiries, resolving issues, and any IT services that are essential to our business operations
Contributing to projects and providing hands-on IT support to ensure efficient service delivery and optimal customer experience

Skills

IT Support

Laptop Setup

Desktop Setup

IT Infrastructure

Customer Support

Operational Support

Hardware Maintenance

Danaher Corporation

Water quality, diagnostics, and identification solutions

About Danaher Corporation

Danaher Corporation operates in key markets such as water quality, product identification, and diagnostics. The company provides precision instruments and advanced purification technologies for analyzing and managing water, ensuring its safety in various environments. In product identification, Danaher specializes in laser marking, coding, and packaging solutions that help maintain product freshness and accurate labeling throughout the supply chain. In the diagnostics sector, Danaher offers tools and software that enhance diagnostic confidence, enabling healthcare providers to deliver effective care. What sets Danaher apart from competitors is its unique Danaher Business System, which focuses on continuous improvement and empowers employees to drive change. The company's goal is to consistently deliver high-performance products and solutions while maintaining leadership in its markets.

Washington, District of ColumbiaHeadquarters

1969Year Founded

IPOCompany Stage

Industrial & Manufacturing, Healthcare, Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Roche and Abbott in AI-driven diagnostics.

Potential regulatory challenges in the EU for water quality sector.

Supply chain vulnerabilities affecting precision instruments sourcing.

Differentiation

Danaher's Danaher Business System drives continuous improvement and superior financial performance.

The acquisition of Cytiva enhances Danaher's capabilities in the biopharmaceutical sector.

Danaher's advanced purification technologies meet increasing demands for sustainable water management.

Upsides

Danaher's investment in AI-driven healthcare solutions boosts its diagnostics capabilities.

Cytiva acquisition expands Danaher's market share in the biopharmaceutical sector.

Point-of-care testing demand drives growth for Danaher's diagnostic tools and software.

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