Global Clinical Consultation Service - Internal Medicine Consultant

Employment Type

Full time

Location

U.S. Remote

Role Description

Zoetis Global Diagnostics is seeking a full-time colleague to join the Global Clinical Consultation Service, reporting to the Clinical Lead of Global Consultation Services.

The primary responsibility of this role will be to consult with Zoetis Diagnostics customers virtually (via email, Zoom or phone) regarding the management of clinical cases. This may include assisting customers with interpreting laboratory results, advising on the next diagnostic steps for cases, and advising on ongoing case management. You may also be asked to develop and present continuing education material for Zoetis Diagnostics customers.

The successful candidate will have strong organizational and communication skills, as well as the ability to build and foster relationships with customers, while demonstrating a passion for service to the veterinary community. This is a values-driven organization where service is a priority.

Responsibilities

• Provide internal medicine advice virtually, via phone, email, and video call to Zoetis Diagnostics Customers.
• Work alongside other board specialists to provide advice to customers in various global markets.
• Liaise and partner with members of the global diagnostic customer support and technical support teams.
• Assist in the optimization of an innovative platform to request, perform, and complete consultations.
• Foster a positive, collaborative relationship within the Zoetis team and with our customers and KOLs.
• Facilitate opportunities for continuing education and mentorship and participate in improvement initiatives or other projects, as appropriate.
• Identify and implement ways to improve the service and/or resolve problems.

Qualifications

• ACVIM, ECVIM, or RCVS Diploma in Small Animal Internal Medicine.

Knowledge and Experience

• Excellent organizational and interpersonal skills; should have proven skills as an effective team player.
• Excellent verbal and written communication skills with strong analytic and problem-solving abilities.
• Strong commitment to service.
• Strong relationship-building skills.
• Ability to prioritize tasks and to work quickly while ensuring the high expected level of quality.
• 5+ years of experience of Specialist-level internal medicine.
• Experience with Microsoft Office and other basic computer skills.
• Ability to work from a computer for extended hours.

Compensation

Base Pay Range (Colorado): $126,000 - $181,000 Base Pay Range (California, NJ Remote, NY Remote, or Washington): $134,000 - $205,000 This position is eligible for short-term incentive compensation. The position is also eligible for long-term incentive.

Benefits

We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and retirement savings benefits along with paid holidays, vacation and disability insurance.

Employment Status

Full time Regular

Additional Information

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without reg