Global Business Resilience Executive Advisor (Account Management Executive Advisor) at Elevance Health

Indianapolis, Indiana, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, InsuranceIndustries

Requirements

BA/BS degree in Information Technology, Computer Science or related field of study
Minimum of 9 years of experience in coaching, mentoring, monitoring and measuring Information Technology process, tools and standard practices (or any combination of education and experience providing equivalent background)
Ability to report to one of the Pulse Point locations (Indianapolis, IN; Atlanta, GA; Mason, OH; St. Louis, MO; or Richmond, VA) or within reasonable commuting distance from an office

Responsibilities

Leads business disruption and incident response efforts, coordinating cross-functional teams to assess impact and facilitate executive leadership engagement during critical events
Serves as the primary liaison for leadership during incidents, providing situational awareness, guiding decision-making, and ensuring alignment with enterprise priorities and recovery objectives
Facilitates post-incident reviews and continuous improvement activities, capturing lessons learned, monitoring corrective actions, and driving process enhancements to strengthen organizational resilience
Supports enterprise resilience and continuity program management, ensuring integration of business disruption considerations into project planning, change initiatives, and operational strategies
Coordinates preparedness and response exercises, partnering with business and IT teams to validate recovery capabilities, escalation procedures, and communication protocols
Functions as single point of contact for business or IT partners
Coordinates and leads multiple teams on initiating, developing, designing and implementing new change initiatives
Directs, reviews and approves communications and leads meetings with area lead contacts to gather needs and issues; reviews other needs statements and requirements
Acts as a liaison to leverage initiatives and good practices from other areas
Leads the identification and development of independent initiatives across the organization and seeks to develop a corporate solution
Helps areas with due diligence, decision making and problem solving of new ideas and improvements to existing processes, practices, policies and guidelines
Monitors and reports to leadership team adoption and use of processes, tools and practices and creates action plans in collaboration with the user area to improve usage
Assists areas with due diligence on new ideas by acting as a facilitator/informal contact
Acts as a mentor to others in the department
Cascades changes across the organization working with key associates
Serves as advocate for enterprise strategies and priorities

Skills

Key technologies and capabilities for this role

Business ResilienceIncident ResponseCrisis ManagementCross-Functional CoordinationExecutive LiaisonSituational AwarenessPost-Incident ReviewContinuous ImprovementProgram ManagementBusiness Continuity

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

This role requires associates to be in-office 1 day per week, with flexibility for virtual work otherwise. Ideal candidates must be able to report to Pulse Point locations in Indianapolis, IN, Atlanta, GA, Mason, OH, St. Louis, MO, or Richmond, VA, or within commuting distance from an office.

What are the key responsibilities of this position?

The role involves leading business disruption and incident response efforts, serving as the primary liaison for leadership during incidents, facilitating post-incident reviews, supporting enterprise resilience programs, and coordinating preparedness exercises.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What leadership and coordination skills are needed for this position?

Candidates need skills in leading cross-functional teams, coordinating multiple teams on change initiatives, directing communications, leading meetings, and acting as a single point of contact for business or IT partners.

What makes a strong candidate for this role?

Strong candidates should have experience in business resilience, incident response, cross-functional team coordination, and driving process improvements, with the ability to report to specified office locations.

Elevance Health

Integrated health services and digital platform

About Elevance Health

Elevance Health focuses on enhancing the health of individuals throughout their lives by evolving from a traditional health benefits organization into a comprehensive health partner. The company serves over 118 million people, providing support at every stage of health through an integrated approach that addresses a wide range of health needs. Their services are backed by advanced capabilities and a digital health platform that streamlines access to care. Unlike many competitors, Elevance Health emphasizes a holistic view of health, aiming to redefine health and improve community well-being. The ultimate goal is to make health improvements accessible to everyone.

Indianapolis, IndianaHeadquarters

1944Year Founded

$309.4MTotal Funding

IPOCompany Stage

Enterprise Software, Social Impact, HealthcareIndustries

10,001+Employees

Benefits

Medical, dental, & vision insurance

401(k) + match

Paid holidays

Paid Time Off

Incentive bonus programs

Stock purchase plan

Life insurance

Wellness Programs

Financial education resources

Adoption & Surrogacy Assistance

Dependent-care Flexible Spending Account (DCFSA)

Parental Leave

Parental Transition Week

Critical Caregiving Leave

Risks

Departure of CFO John Gallina may create a gap in financial leadership.

Lawsuit against CMS over MA Star Ratings could lead to financial penalties.

CareBridge integration may face operational challenges, disrupting service delivery.

Differentiation

Elevance Health integrates whole health approach with digital health platform for comprehensive care.

Acquisition of CareBridge enhances home health services within Carelon division.

Strategic partnership with Clayton, Dubilier & Rice aims to innovate primary care delivery.

Upsides

AI integration in home health services can reduce hospital readmissions and improve outcomes.

Predictive analytics support early disease detection, aligning with Elevance's whole health approach.

Telehealth expansion offers opportunities to reach more patients remotely.

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