Global Backlog Strategist at Rockwell Automation

Katowice, Silesian Voivodeship, Poland

Rockwell Automation Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Industrial Automation, ManufacturingIndustries

Requirements

  • Bachelor's degree in business or related field, or equivalent
  • Fluent in English, both written and verbal

Responsibilities

  • Determine and set appropriate priority for open order lines at a product level globally by using planning information, input from BU, sales, and operations
  • Review and process expedite requests or DIR activities, international expedites, and escalations at a product level globally
  • Respond to escalation issues, engage plant leadership or supervisor
  • Partner with the BU, sales, materials planning and manufacturing operations to provide proactive support for product shortages to reduce the need for customers to enter expedite requests or Delivery Improvement Requests
  • Identify product delays or impactful demand changes and take actions to improve availability. Partner with Demand Planning, Materials Planning and Manufacturing Operations to ensure appropriate forecast and lead times are used
  • Help with the analysis and correction of all issues related to their responsibilities
  • Solve customer issues using a positive approach. Identify customer needs and respond with urgency. Work with others to determine alternative solutions that exceed customer expectations
  • Train all partners to the GPO processes to enhance the customer experience
  • Support projects as assigned by management staff. Lead and provide periodic updates on assigned projects or other projects, as defined by Supervisor/Managers
  • Responsibility for content of Standard Operating Procedures; provide changes to Quality Assurance/Global Competency organization for updating of documents
  • Provide recommendations relevant to the improvement of procedures
  • Provide direction and prioritization to our distribution centers on quality inspection, receipts and shipment

Skills

Supply Chain Management
Materials Planning
Order Prioritization
Expedite Processing
Escalation Management
Manufacturing Operations
Global Backlog Management

Rockwell Automation

Industrial automation and information technology solutions

About Rockwell Automation

Rockwell Automation provides hardware, software, and services aimed at improving operational efficiency and sustainability in various industries, including manufacturing and food and beverage. Their products work by integrating advanced technology to streamline processes, enhance reliability, and reduce operational costs. This includes alarm notification software, cybersecurity solutions, and computerized maintenance management systems. What sets Rockwell Automation apart from competitors is their strong emphasis on sustainability and tailored solutions for specific industry needs, helping clients meet environmental standards and improve productivity. The company's goal is to drive better outcomes for clients through technological innovation and comprehensive support.

Milwaukee, WisconsinHeadquarters
1903Year Founded
$39.1MTotal Funding
IPOCompany Stage
Industrial & Manufacturing, Enterprise Software, CybersecurityIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Holidays
Paid Time off
Parental Leave
Caregiver Leave
Flexible Work Hours

Risks

Emerging AI-driven automation companies threaten Rockwell's market share with competitive solutions.
Rapid AI advancements may outpace Rockwell's offerings, requiring significant R&D investment.
Supply chain vulnerabilities, especially in semiconductors, could disrupt Rockwell's production schedules.

Differentiation

Rockwell Automation integrates cutting-edge technology to enhance operational efficiency and sustainability.
The company offers tailored solutions for diverse industries, including manufacturing and food and beverage.
Rockwell Automation emphasizes sustainability, helping clients meet environmental standards and consumer demands.

Upsides

Increased adoption of AI-driven predictive maintenance aligns with Rockwell's focus on operational efficiency.
The rise of Industry 4.0 technologies drives demand for Rockwell's integrated automation solutions.
Growing digital twin technology market offers expansion opportunities for Rockwell's software offerings.

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