Global Accounts Manager -Fraud Prevention at Universal Music Group

Santa Monica, California, United States

Universal Music Group Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Music, Entertainment, StreamingIndustries

Requirements

  • 2–5 years of experience in account management, partner operations, commercial strategy, or digital rights management within the music, media, or tech industries
  • Skilled communicator and excellent storyteller, with experience leading meetings and presenting insights to internal executives and external partners
  • Strong organizational and project management skills — able to track complex deliverables, manage multiple stakeholder groups, and meet deadlines across global time zones
  • Analytical mindset with comfort interpreting data and drawing conclusions — SQL, Python, or Looker experience is a plus but not required
  • Proven ability to synthesize complex information into clear, actionable presentations and documentation
  • Familiarity with the digital music ecosystem, streaming economics, and partner operations
  • Detail-oriented and reliable — capable of maintaining accurate records, reports, and evidence logs across multiple investigations
  • Collaborative, diplomatic, and proactive — thrives in cross-functional environments and enjoys turning insights into impact

Responsibilities

  • Act as the day-to-day representative for fraud prevention at UMG in all operational and strategic engagements with DSPs
  • Partner with internal stakeholders to ensure goals are reflected across all new and preexisting licensing agreements
  • Lead internal anomaly detection reviews, coordinating data from multiple systems to validate and escalate streaming irregularities
  • Serve as the central liaison for UMG repertoire owners and regional Business Affairs leads — chairing monthly meetings to share insights, align investigations, and surface market-level priorities
  • Produce monthly reports and scorecards, summarizing partner performance, market trends, and identified anomalies
  • Handle rights holder escalations within UMG, ensuring cases of suspected manipulation or fraud are communicated, tracked, and resolved effectively
  • Develop and maintain internal alignment across teams to ensure consistency in process and data handling
  • Create and deliver internal and external presentations highlighting fraud prevention impact, market insights, and partner collaboration
  • Assemble detailed evidence briefs and summaries of bad actors for senior stakeholders and strategy leads
  • Support ongoing development of fraud-prevention reporting — ensuring internal metrics evolve with partner behavior and ecosystem trends

Skills

Fraud Prevention
Streaming Analysis
Anomaly Detection
Data Coordination
Partner Management
Contractual Agreements
Stakeholder Liaison
Reporting
Scorecards
Rights Management

Universal Music Group

Global music recording, publishing, and distribution

About Universal Music Group

Universal Music Group (UMG) operates as a major player in the global music industry, engaging in recording, publishing, and distribution across over 60 countries. The company works with a wide range of clients, from famous artists like Elton John and Taylor Swift to new and independent musicians. UMG's operations include selling physical and digital music, streaming services, licensing music for various media, and organizing live performances. The company signs artists to contracts, produces their music, and manages their publishing rights, while also offering marketing and promotional services to help artists expand their reach. UMG generates revenue through multiple channels, including music sales, streaming subscriptions, licensing fees, live performances, and merchandise. This diverse approach allows UMG to maintain its leadership position in the music market by providing comprehensive support to artists and capitalizing on various revenue opportunities.

Santa Monica, CaliforniaHeadquarters
1934Year Founded
$3,890.9MTotal Funding
IPOCompany Stage
Consumer Goods, EntertainmentIndustries
10,001+Employees

Benefits

Competitive Salary
401k
Flexible PTO
Medical, dental, visiion insurance
Student Loan Repayment Assistance & Tuition Reimbursement
Well-Being Allowance

Risks

Legal battle with Drake over 'pay-for-play' could harm UMG's reputation.
Downtown Music acquisition may face regulatory scrutiny, delaying expansion plans.
AI partnership with Amazon may not fully address evolving AI content challenges.

Differentiation

UMG leads the music industry with a diverse global presence in 60+ countries.
UMG's artist-centric streaming model enhances engagement and revenue for musicians.
UMG's strategic partnerships, like with Amazon, bolster innovation and content protection.

Upsides

UMG's acquisition of Downtown Music boosts its independent music sector presence.
Partnership with KLAY Vision positions UMG as a leader in AI-driven music innovation.
Collaboration with WPP enhances UMG's marketing capabilities and global reach.

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