Giving Operations Specialist at Life.Church

Edmond, Oklahoma, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Non-Profit, ReligiousIndustries

Requirements

Detail-oriented with exceptional organizational skills and follow-through
Strong analytical abilities with a knack for identifying discrepancies and solving complex problems
Proficient in database management and comfortable learning new technical systems
Joyfully and passionately provide excellent customer service
Ability to self-motivate, make independent decisions, and solve problems
A gifted communicator; in writing, on the phone, and in person
Maintains flexibility to adapt to changes and take on new responsibilities as the organization grows
Ability to collaborate with others and work independently
Ability to coordinate project activities, track progress, and deliver timely updates to leaders
High School Diploma or GED
2-4 years of related work experience in operations or administration roles

Responsibilities

Partner with our data team to provide accurate weekly giving reports
Maintain accurate and secure Giver records for both Life.Church and YouVersion
Lead the preparation of Giving Statements at year-end
Perform routine audits for both Life.Church and YouVersion
Monitor giving reports provided to leadership and flag data issues
Ensure record completeness for advantaged giving and provide acknowledgements
Maintain policy documentation with proper IRS citations and sources
Partner with technical teams regarding database and systems projects
Provide exceptional secondary customer service for both Life.Church and YouVersion Givers
Partner with the team on daily ticket support
Partner with the Campus Giving Specialist on weekend giving and campus support
Provide additional weekend or holiday coverage as needed
Assist with solving complex giver issues as needed

Skills

Key technologies and capabilities for this role

Data EntryData ProcessingAuditingReport GenerationCustomer ServiceTicket SupportDatabase CoordinationIRS Compliance

Questions & Answers

Common questions about this position

Is this position full-time and salaried?

Yes, this is a full-time salaried position.

What benefits does Life.Church offer?

Benefits include paid parental leave for maternity, paternity, and adoption, as well as generous employer-paid leave for vacation, sick time, and other qualifying reasons. They also offer innovative and comprehensive medical and dental coverage.

What key skills are needed for the Giving Operations Specialist role?

Key skills include detail-oriented organizational abilities, strong analytical skills for identifying discrepancies, proficiency in database management, excellent customer service, and effective communication in writing, phone, and in person.

What is the company culture like at Life.Church?

Life.Church exists to lead people to become fully devoted followers of Christ, with a culture centered on leadership, mission alignment, and helping individuals become who God made them to be. They emphasize seeking leaders to bring skills to life in a multi-location church environment.

What experience and qualifications make a strong candidate?

A strong candidate has a High School Diploma or GED and 2-4 years of related work experience in operations or administration roles, along with the ability to self-motivate, collaborate, and adapt to changes.

Life.Church

Offers online church services and resources

About Life.Church

Life.Church offers free church resources and a 24-month curriculum package for online ministry, leveraging online platforms for church services and kids ministry.

Edmond, OklahomaHeadquarters

1996Year Founded

VENTURE_UNKNOWNCompany Stage

Social ImpactIndustries

1,001-5,000Employees

Benefits

Retirement plan

Medical coverage

Direct primary care

Life.Church preferred provider network

Dental coverage

Vision coverage

Wellness

Childcare

FSA and DCA

Maternity and paternity leave

Adoption leave

Life insurance and accident coverage

Short and long term disability coverage

Vacation time

Development dollars

Casual dress-code

Risks

Increased competition from other Bible apps may impact YouVersion's market share.

Digital privacy concerns could affect user trust and app usage.

Expansion into regions with poor internet infrastructure may face operational challenges.

Differentiation

Life.Church's YouVersion app leads in digital religious engagement with 100 million downloads in 2023.

The church's multi-site model, including new Palm Beach location, enhances community reach.

Life.Church's involvement in the Global Leadership Summit positions it as a leadership influencer.

Upsides

YouVersion's growth in emerging markets boosts global engagement and user base.

Life.Church Worship's new album expands digital outreach and attracts younger demographics.

Hiring a former Facebook exec enhances YouVersion's social media strategy and app engagement.

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