General Store Manager at Ada

London, England, United Kingdom

Ada Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Ability to work in a fast-paced environment and be adaptable to change
  • Naturally friendly and hands-on approach, working with the team to deliver great results
  • Good leadership and people skills
  • Strong coach, role model, and mentor who inspires the team
  • Ability to spot talent and support their development
  • Capability to handle management issues such as disciplinary and grievances professionally
  • Experience managing rota planning and holidays
  • Willingness to work a rolling rota including weekends, evenings, and sometimes late nights
  • Full-time availability for 45 hours per week

Responsibilities

  • Work with a team of managers and up to 500 colleagues to drive sales
  • Set standards and deliver KRAs (Key Result Areas)
  • Act as the key motivator, maintaining morale
  • Create an operation that keeps customers coming back
  • Support Asda's pricing strategy
  • Keep costs low

Skills

Retail Management
Leadership
Team Motivation
Sales Driving
Cost Control
Rota Planning
Talent Development
Disciplinary Management
Customer Retention
Shift Scheduling

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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