GCM Relationship Manager III - Loan Agency at M&T Bank

Chicago, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Combined minimum of 7 years’ higher education and/or work experience, including a minimum of 5 years relevant work experience with direct client contact
Exposure to Loan Agency
Strong focus on customer service and satisfaction
Strong verbal and written communication skills

Responsibilities

Daily loan administration including but not limited to transaction onboarding, debt service payments, loan fundings, loan reprices, amendments, terminations, etc
Resolve discrepancies and review trade documents for execution. Process executed trades in the loan system
Partner with relationship managers and other internal parties to oversee portfolio, resolve issues, and foster client relationships
Liaise with clients and other external parties providing excellent customer service, resolving issues, and responding to client requests/questions in a timely manner
Assist with additional special projects and initiatives as requested
Understanding and adhering to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management
Maintaining M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Completing other related duties as assigned

Skills

Key technologies and capabilities for this role

Loan AdministrationSyndicated LoansPrivate CreditTransaction OnboardingDebt Service PaymentsLoan FundingsLoan RepricesTrade ProcessingClient Relationship ManagementRisk ManagementRegulatory Compliance

Questions & Answers

Common questions about this position

What experience is required for the GCM Relationship Manager III role?

A combined minimum of 7 years’ higher education and/or work experience is required, including a minimum of 5 years relevant work experience with direct client contact and exposure to Loan Agency.

What are the preferred qualifications for this position?

Preferred qualifications include a Bachelor’s degree in Finance, Business, Economics or Accounting, a minimum of 5 years relevant work experience with direct client contact, Loan Agency or LoanIQ experience, CCTS certification, strong software skills, team experience, interpersonal skills, analytical ability, and relationship-building skills.

Where can this role be based?

The role is based in locations including Wilmington, DE, Dallas, TX, and Minneapolis, MN.

What is the team culture like for this position?

The team is dynamic and experienced, focused on high touch client service, continuous process improvement, and operating in a fast-paced environment with career advancement opportunities.

What salary or compensation does this role offer?

This information is not specified in the job description.

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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