Future Opportunity Network Voice Consultant at Long View Systems

Edmonton, Alberta, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

IT Services, TelecommunicationsIndustries

Requirements

2+ years of experience as a Unified Communication Consultant with in-depth knowledge and extensive experience in Cisco Voice/Video/Collaboration servers and Microsoft Teams/Microsoft Unified Communication Platform
Experience with Cisco technologies including WebEx Contact Center, Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Telepresence Management Suite/Conductor/Server, Cisco Expressway-Edge/Core, Cisco Unified Contact Center Express/Workspace Optimization, Cisco Finesse, Calabrio Call Recording, Cisco Prime Collaboration Deployment/License Manager
Experience migrating, deploying, and maintaining key M365 technologies including Microsoft Teams
Experience with hardware: Cisco Telepresence Devices (DX, EX, MX, SX series), Cisco IP Phones (68x, 69x, 74x, 76x, 79x, 88x, 89x, 99x), Cisco UCS Servers/Chassis/Blades, Cisco Analog Gateways (VG350, VG224, VG204, ATAx), Cisco Telepresence MSE 8050, Cisco UC Firewalls
Knowledge of industry best practice LAN design and deployment methodology and a structured approach to troubleshooting
Ability to deliver concise, accurate technical documentation and diagrams
Exposure to and understanding of network automation techniques and technologies

Responsibilities

Configuring and troubleshooting Analog Voice Gateways, PSTN Voice Gateways (Dial Peers, translation rules, translation patterns etc.)
Disaster Recovery of all Cisco Voice/Video/Collaboration solutions
Upgrading and patching Cisco Unified Communications Technologies (WebEx, Contact Center, CUCM/CUCN/CUPS/SME/CCX/VTS/COND/PCD/TMS)
Monitoring TMS Conference Control center, endpoint MACD’s, multi-party video and ad-hoc conference troubleshooting, WebEx integration
Call control, call routing, call traces
Providing guidance with Governance and Security of Microsoft Teams, Office 365, and related technologies
Ensuring network infrastructure is configured correctly and capable of providing best possible end user experience for voice and video communications
Ensuring key stakeholders are kept updated and informed of challenges and mitigation strategies
Creating and presenting reports defining the progress, problems, and solutions

Skills

Key technologies and capabilities for this role

Microsoft TeamsCisco Unified CommunicationsCUCMCUCMCUPSSMECCXVTSCONDPCDTMSWebExContact CenterAnalog Voice GatewaysPSTN Voice GatewaysDial PeersTranslation RulesCall RoutingOffice 365

Questions & Answers

Common questions about this position

What is the work location for this Network Voice Consultant role?

The position is based in one of the branch offices in Calgary, Edmonton, Toronto, or Vancouver.

What experience and skills are required for this position?

Candidates need 2+ years as a Unified Communication Consultant with in-depth knowledge of Cisco Voice/Video/Collaboration technologies including CUCM, Unity Connection, Telepresence Management Suite, Expressway, Contact Center Express, and Microsoft Teams.

What is the company culture like at Long View Systems?

Long View fosters a culture of collaboration, support, innovation, enthusiasm, inclusion, and belonging, guided by core pillars of Integrity, Competence, Value, and Fun, with 90% of team members rating it as a good or great place to work.

What salary or compensation does this role offer?

This information is not specified in the job description.

What makes a strong candidate for this Network Voice Consultant position?

A strong candidate is an upbeat, client-facing Microsoft Teams specialist with 2+ years of hands-on experience in Cisco Unified Communications technologies and a passion for cloud technology, ready to thrive in a fast-paced, supportive team.

Long View Systems

Owner representation and construction management consulting

About Long View Systems

Long View Systems provides tailored consulting services in Owner Representation and Construction Management for developers, property managers, and design professionals. Their services are designed to support projects ranging from $300,000 to $200 million, leveraging over 30 years of experience in the Mid-Atlantic market. The company stands out from competitors by offering senior-level expertise and a well-established network across various disciplines, fostering long-term relationships that go beyond simple transactions. The goal of Long View Systems is to deliver sustainable solutions that ensure projects are completed efficiently, on time, and within budget, while maintaining a strong respect for the skilled tradespeople involved in the construction process.

Calgary, CanadaHeadquarters

1999Year Founded

VENTURE_UNKNOWNCompany Stage

Industrial & Manufacturing, Real EstateIndustries

1-10Employees

Benefits

Professional Development Budget

401(k) Retirement Plan

Risks

Increased competition in IT solutions could impact Long View's market share.

Rapid technological changes may challenge Long View's service adaptability.

Economic downturns could reduce IT spending, affecting Long View's revenue.

Differentiation

Long View is recognized as a leader in sustainability by Microsoft and Cisco.

The company offers customized IT solutions across public and private sectors.

Founder Jim Long's deep industry experience enhances Long View's reputation and service quality.

Upsides

Growing demand for digital transformation boosts Long View's service relevance.

Recognition as a Sustainability Changemaker enhances Long View's market credibility.

Partnerships with Microsoft and Cisco strengthen Long View's industry position.

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