Front End Software Engineer, Marketing
OpenAI- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
Employment Type: Full-Time Location Type: Remote Salary: [Not Specified]
Front is seeking a skilled Front-End Web Developer to join our marketing team. This role will be instrumental in managing, building, and expanding Front.com. You will have significant input into our website technology stack, focusing on optimization and enhancement to deliver best-in-class customer experiences for both prospects and existing customers. You will collaborate within a small web development team (3-5 developers) to optimize publicly-facing pages based on key business data and internal needs, leveraging technology to scale existing processes.
Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front’s flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day.
More than 9,000 of the most innovative companies worldwide, including CultureAmp, HootSuite, and Y Combinator, use Front to deliver five-star service at scale. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors, including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty.
Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.
Communication hub for customer relationship management
Front is a communication hub that helps businesses improve their customer relationships by providing tools for quick and personal responses to inquiries. It organizes messages from various channels, enhances team collaboration, and improves response times, making it especially useful for industries like professional services and B2B technology. The company operates on a subscription-based model, allowing it to offer scalable solutions for both small and large businesses. Front's goal is to empower companies to enhance their customer interactions through efficient communication.