Front Desk Supervisor - The Westin Monache at Altera

Mammoth Lakes, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HospitalityIndustries

Requirements

High School or equivalent education required
1-2 years of previous Front Desk Agent experience, Front Desk Supervisor experience or similar
1-year experience in leadership role in hospitality or equivalent
Strong interpersonal and problem-solving skills
Ability to multitask in a high-volume setting
Strong computer skills
Lightspeed and GXP experience beneficial
Marriott/Starwood experience beneficial
Knowledge of hospitality industry
Ability to effectively present information in a one-on-one setting or in a group
Basic cash handling skills required

Responsibilities

Assists the management team in overseeing all Front Desk, Bell and Concierge operations
Provides exceptional guest service, guidance and leadership to ensure consistent service is provided
Represents management in solving guest problems
Implements company policy when management team is not available

Skills

Key technologies and capabilities for this role

Front Desk OperationsGuest ServiceLeadershipProblem SolvingCash HandlingLightspeedGXPMultitaskingComputer SkillsInterpersonal Skills

Questions & Answers

Common questions about this position

What is the hourly pay rate for the Front Desk Supervisor position?

The hourly pay rate ranges from $22.50 to $23.75.

Is this Front Desk Supervisor role remote or on-site?

This is an on-site position located in Mammoth Lakes, California.

What skills and experience are required for the Front Desk Supervisor role?

Requirements include 1-2 years of Front Desk Agent or Supervisor experience, 1 year in a leadership role in hospitality, strong interpersonal and problem-solving skills, ability to multitask in high-volume settings, strong computer skills, and basic cash handling skills.

What benefits are offered for this position at The Westin Monache?

Benefits include a free season pass to Alterra resorts, ski passes for dependents, discounts on lessons, retail, food, equipment rental, 401k with company match, healthcare, dental, vision, PTO, and Marriott hotel discounts worldwide for associates and their family and friends.

What makes a strong candidate for the Front Desk Supervisor position?

Strong candidates will have 1-2 years of front desk experience, prior leadership in hospitality, strong interpersonal and problem-solving skills, multitasking ability, and beneficial experience with Lightspeed, GXP, or Marriott/Starwood.

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.

Managing 1,000 autonomous AI agents poses safety and ethical challenges.

Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.

Their first product offers a unique Minecraft experience with interactive AI agents.

Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.

AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.

The rise of AI companions in mental health indicates a market for empathetic agents.

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