Front Desk Supervisor - The Westin Monache at Altera

Mammoth Lakes, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HospitalityIndustries

Requirements

High School or equivalent education required
1-2 years of previous Front Desk Agent experience, Front Desk Supervisor experience or similar
1-year experience in leadership role in hospitality or equivalent
Strong interpersonal and problem-solving skills
Ability to multitask in a high-volume setting
Strong computer skills
Lightspeed and GXP experience beneficial
Marriott/Starwood experience beneficial
Knowledge of hospitality industry
Ability to effectively present information in a one-on-one setting or in a group
Basic cash handling skills required

Responsibilities

Assists the management team in overseeing all Front Desk, Bell and Concierge operations
Provides exceptional guest service, guidance and leadership to ensure consistent service is provided
Represents management in solving guest problems
Implements company policy when management team is not available

Skills

Front Desk Operations

Guest Service

Leadership

Problem Solving

Cash Handling

Lightspeed

GXP

Multitasking

Computer Skills

Interpersonal Skills

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.

Managing 1,000 autonomous AI agents poses safety and ethical challenges.

Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.

Their first product offers a unique Minecraft experience with interactive AI agents.

Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.

AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.

The rise of AI companions in mental health indicates a market for empathetic agents.

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