Responsibilities

The Fraud Data Analyst will monitor and investigate suspicious transactions, merchants, and third-party activity daily, diving deep into fraud patterns using BI tools to spot trends and act quickly. They will partner with teams across the company and external stakeholders to develop and implement fraud detection strategies, build and enhance reports and tools, communicate with merchants and partners to assess fraud risks, collaborate with card schemes like Visa and Mastercard, identify and monitor high-risk merchants, and help shape the tools and workflows used by the team. Additionally, the analyst will perform ad hoc tasks as assigned by the manager and ensure compliance with chargeback and fraud programs.