Shift5

Fraud Data Analyst

United Kingdom

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Payments, BankingIndustries

Job Description

Position Overview

  • Company: Shift4 (NYSE: FOUR)
  • Website: https://www.shift4.com
  • Location Type: Not specified
  • Employment Type: Not specified

Shift4 is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.

Responsibilities

  • Monitor and investigate suspicious transactions, merchants, and third-party activity daily.
  • Dive deep into fraud patterns across our portfolio using BI tools – spot trends, think critically, and act fast.
  • Partner with teams across the company and with external stakeholders to develop and implement top-tier fraud detection strategies.
  • Build and enhance reports, tools, and processes to prevent fraud and chargebacks – your insights will directly influence our security.
  • Communicate with merchants and partners to assess fraud risks and agree on next steps. You'll be a trusted go-to for SMB clients when it comes to compliance and fraud-related queries.
  • Collaborate with card schemes like Visa and Mastercard on program breaches, appeals, investigations, and reporting.
  • Stay on top of chargeback and fraud programs, ensuring compliance and proactive management of scheme requirements.
  • Work hand-in-hand with the Risk team to identify and monitor high-risk merchants.
  • Help shape the tools and workflows we use every day by challenging outdated processes and suggesting smarter, faster ways to work.
  • Other ad hoc tasks can be assigned by the manager as needed.

Requirements

  • Experience: 2+ years of experience with BI tools such as Oracle BI, SAP, Qlik, Tableau, or SQL, or advanced Excel skills are a must.
  • Education: A degree in Banking & Finance, Statistics, Data Analytics, Economics, or similar, or hands-on experience in fraud/investigative roles within Payments or Banking.
  • Card Transactions Knowledge: Card transactions, Acquiring background, highly advantageous.
  • SMB Experience: Big plus if you have direct experience supporting small-to-medium business (SMB) clients.
  • Communication Skills: Clear, confident communication in English (both spoken and written).
  • Analytical Skills: Strong analytical mindset with great investigative instincts – you don’t stop until you get to the “why”.
  • Work Style: Able to manage multiple priorities with focus and independence – you’re organized and driven. Able to work under minimal supervision / high degree of independence allocated, and have strong independent decision-making capabilities.
  • Personal Attributes: Energetic, innovative, and adaptable – you bring a spark to the team and enjoy being both fun and professional. You’re approachable, easy to collaborate with, but not afraid to push back when there’s a better way to do something. You thrive in an environment...

Skills

BI tools
Oracle BI
SAP
Qlik
Tableau
SQL
Excel
Fraud Investigation
Data Analytics
Statistics

Shift5

Observability platform for operational technology

About Shift5

Shift5 offers an observability platform that focuses on cybersecurity and data analytics for operational technology (OT) in defense and transportation sectors. The platform collects and analyzes data from onboard systems, such as buses and weapon systems, and is protocol-agnostic, allowing it to adapt to various data communication protocols. By providing real-time insights, Shift5 helps clients improve safety, maintenance scheduling, and threat detection. The company's goal is to enable better decision-making to enhance the reliability and performance of their fleets.

Kansas City, MissouriHeadquarters
2019Year Founded
$104.1MTotal Funding
SERIES_BCompany Stage
Data & Analytics, CybersecurityIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
401(k) Retirement Plan
401(k) Company Match
Employer-paid Life and Disability Insurance

Risks

Emerging OT cybersecurity startups could threaten Shift5's market share.
Rapid evolution of cyber threats may outpace Shift5's technological capabilities.
Economic downturns could lead to reduced budgets for cybersecurity solutions.

Differentiation

Shift5 offers a protocol-agnostic platform adaptable to any data communication protocol.
The company provides real-time, data-driven insights for defense and transportation sectors.
Shift5's platform enhances safety, availability, and resilience of operational technology assets.

Upsides

Growing demand for cybersecurity in transportation due to rising cyber threats.
Increased interest in predictive maintenance technologies to reduce costs and improve reliability.
U.S. Department of Defense's focus on cybersecurity presents opportunities for Shift5.

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