Franchise Business Consultant - Dunkin' at Inspire

Rochester, New York, United States

Inspire Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Food and Beverage, Franchising, Quick Service RestaurantIndustries

Requirements

  • High School or GED (minimum); 4 Year / Bachelor’s Degree (preferred)
  • Preferred Minimum – 5 years in supervisory management or district level multi-unit operations
  • Good oral and written communication and interpersonal skills
  • Excellent organizational skills – able to effectively manage time, plan, and work independently with minimal supervision
  • Must be able to build credibility and trusting relationships with internal and external stakeholders
  • Able to develop and execute plans to drive results
  • Able to use data to inform decisions
  • Able to bring people together to solve problems
  • Resourceful and highly adaptable to changes in direction; can effectively adapt to different situations and personalities
  • Curious with a desire for continuous learning
  • Thorough understanding and knowledge of restaurant operations
  • Sound business and financial acumen
  • Skilled at consultation and strategic coaching
  • Compliance orientation
  • Big-picture orientation
  • Innovation and creativity
  • Must be willing to travel to consult with portfolio of franchisees, based upon the needs of the portfolio

Responsibilities

  • Achieve the operations and business performance goals for their portfolio of Franchisees, as set by their regional operations leader
  • Facilitate Annual Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments. Align priority areas with Franchisee to drive the business in sales, profitability and network growth, while delivering a safe and consistent brand experience
  • Develop plan to coach Franchisee, through regular check-ins, to follow-through on commitments
  • Track and review on-going data and analytics to guide Franchisee actions toward their goals, commitments, and plans. Interpret data to provide coaching and recommendations on priorities for Franchisee to address. Follow up on Franchisee commitments and monitor data to check progress
  • Support Franchisees in understanding the processes for remodeling and building new restaurants. Align with the construction team and the Franchisee, monitor the milestones, and hold the Franchisee accountable to ensure that completed facilities meet required operational specifications. Provide support during all remodel and new store openings
  • Facilitate communications between Franchisee and applicable cross-functional partners based on Franchisee’s individual goals and opportunities in pursuit of safe and consistent brand experience, same-store growth, and preparations for unit growth
  • Participate and work “as-needed” with the Field Marketing Team on updates for operations initiatives and new marketing product and promotion rollouts. Monitor and support the execution of local, DMA and regional marketing plans
  • Perform evaluations on restaurants as-needed based on the Franchisee Business Review process or other indicators
  • Partner with Field Training Team to coordinate training support to the franchisee
  • Ensure the effective use of G&A expenses within parameters set by regional leads
  • Complete all responsible administrative functions and requirements of the position in a timely manner

Skills

Franchise Management
Business Consulting
Operations Management
Data Analytics
Performance Coaching
Annual Planning
Franchise Business Review
Sales Growth
Profitability Analysis
Network Growth
Remodeling Processes
New Store Openings
Cross-Functional Collaboration

Inspire

Provides renewable energy subscription services

About Inspire

Inspire provides renewable energy solutions through a flat rate subscription model. Customers can easily switch to 100% renewable energy with a low monthly price, which remains consistent without the fluctuations typical of traditional energy bills. This subscription service is designed for environmentally conscious consumers who want to support clean energy sources. Inspire stands out from competitors by offering a straightforward and predictable pricing structure, along with highly regarded customer service that emphasizes clear and personable interactions. The company's goal is to positively impact the environment by combating climate change and promoting clean air initiatives.

Santa Monica, CaliforniaHeadquarters
2014Year Founded
$8MTotal Funding
SERIES_ACompany Stage
Energy, Consumer GoodsIndustries
51-200Employees

Benefits

Comprehensive health plans
401k matching
Training & development
Flexible PTO
Wellness days
Paid parental leave

Risks

Increased competition could erode Inspire's market share.
Potential changes in government subsidies may impact Inspire's pricing model.
Rising operational costs could force Inspire to increase subscription fees.

Differentiation

Inspire offers a flat rate subscription for 100% renewable energy.
Customers can switch to Inspire's service in less than two minutes.
Inspire is known for excellent customer service and clear communication.

Upsides

Growing consumer interest in sustainable living boosts demand for Inspire's services.
Advancements in battery storage enhance Inspire's renewable energy reliability.
Government incentives for renewable energy adoption make Inspire's model more appealing.

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