Customer Experience Solutions Engineer
RingCentralFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Key technologies and capabilities for this role
Common questions about this position
The role is based in Munich with a hybrid work model requiring 3 days in the office per week. Relocation assistance is offered, and travel up to 50% is required.
Candidates need 7+ years of professional full stack engineering experience in tech or product-driven companies, with customer-facing experience highly desirable. Experience with relational databases like Postgres/MySQL is required, and a background as a founder or early startup engineer is a plus.
The team partners with customers to turn research breakthroughs into production systems, embeds deeply with users to solve high-leverage problems, and operates at the intersection of customer delivery and core development while working closely with Product, Research, and GTM teams.
This information is not specified in the job description.
You'll thrive with a bias for action, willingness to work iteratively with customers, deep embedding to understand business challenges, and hands-on full-stack development experience.
Develops safe and beneficial AI technologies
OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.