Financial Systems Administrator at Attentive

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Marketing, FinanceIndustries

Requirements

3+ years of hands-on experience with NetSuite ERP and related financial systems such as Expensify, Anaplan, and Bill.com
Experience with providing ongoing support and maintenance for NetSuite and related financial system applications, including troubleshooting and resolving issues
Expertise with requirements gathering, process mapping, and system configuration
Knowledge of Order to Cash, Procure to Pay, Record to Report processes
Excellent communication, collaboration and analytical problem-solving skills; ability to handle competing priorities and manage stakeholder expectations
Ability to perform advanced data analysis and reconciliation in Excel/Gsheet
Nice to Haves
Experience with supporting integrations between NetSuite and other business systems (for example Salesforce etc.)
Experience writing SQL to query relational databases
Experience with ZoneBilling, SuiteBilling, or Advanced Revenue Management (ARM) modules
Exposure to integration tools

Responsibilities

Serve as an administrator and subject matter expert for NetSuite
Manage system configurations, user roles, permissions, and access controls
Serve as an administrator for related financial systems such as Expensify, Anaplan, Bill.com
Configure, test, and deploy customizations, workflows, and dashboards
Monitor system performance, troubleshoot issues, and coordinate with NetSuite Support as needed
Collaborate with internal stakeholders to gather requirements and implement process improvements
Maintain data integrity through regular audits, cleanups, and documentation
Support integrations between NetSuite and other business systems or applications
Support end-to-end solutioning: design, develop, test, and deploy NetSuite functionality and improvements to meet Finance needs
Analyze business processes, identify automation opportunities, and support projects to implement improvements within NetSuite financial modules
Respond to incidents and requests in Jira, working with the business system team to balance priorities and risk as needed
Triage bugs and incidents to address tasks such as item configuration, workflows, custom fields, custom records, dashboards, advanced templates, multibook entities, searches, reporting changes, and other administration duties

Skills

NetSuite

Expensify

Anaplan

Bill.com

system administration

user roles

permissions

access controls

data integrity

workflow optimization

automation

reporting

Attentive

Personalized SMS marketing solutions for businesses

About Attentive

Attentive provides personalized SMS marketing solutions that help eCommerce businesses and direct-to-consumer (DTC) brands engage their customers through targeted text messaging. The platform uses APIs and webhooks to allow businesses to easily create and manage custom SMS campaigns. Unlike its competitors, Attentive operates on a subscription-based model, offering various features and premium customization options, which helps clients increase customer engagement and sales. The company's goal is to enhance customer relationships and drive revenue growth through effective communication.

Hoboken, New JerseyHeadquarters

2016Year Founded

$839.5MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Consulting, Consumer SoftwareIndustries

1,001-5,000Employees

Benefits

Generous PTO

Medical, Dental, & Vision Insurance

Daily Lunch Delivery Credit

Equity

Remote Work & Wellness Benefits

Company-Wide Events & Employee-Led Activities

Risks

Competition from Textla could erode Attentive's market share in SMS marketing.

Over-reliance on AI may lead to data privacy concerns and regulatory scrutiny.

Dependency on third-party integrations like ParTech poses risks if partnerships dissolve.

Differentiation

Attentive leads in AI-driven SMS marketing with hyper-personalized messaging solutions.

The company offers seamless integration with APIs and webhooks for efficient communication.

Attentive's subscription model ensures steady revenue with premium add-ons for customization.

Upsides

Attentive saw 128% revenue growth in the UK, highlighting demand for AI solutions.

Partnership with ParTech enhances restaurant loyalty programs, boosting customer retention.

Attentive's AI Journeys and AI Pro offer unique one-to-one marketing, differentiating them.

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