Monzo

Financial Crime Investigator - Anti Money Laundering (AML)

United Kingdom

£26,000 – £29,400Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries

Requirements

Candidates should possess experience of handling challenging customer cases in a regulated industry, or have existing operational financial crime experience, including handling difficult complaints, investigating fraud or transaction disputes, making tough customer onboarding decisions, working with customers to build repayment plans, or reviewing potential money laundering concerns. They should also be interested in learning about emerging trends in the world of financial crime and feel confident making difficult, customer-impacting decisions.

Responsibilities

The Financial Crime Investigator - Anti Money Laundering (AML) will analyse potentially unusual or suspicious behaviour on customer accounts flagged by the transaction monitoring system, deciding what action Monzo should take. They will document suspicious activity and send it to the National Crime Agency, lock down money obtained through fraud, close customer accounts when necessary, and respond to escalations about potential financial crime concerns from the customer support team. Additionally, they will review and approve customer requests to increase their payment limits to ensure high-value payments are made safely.

Skills

Anti Money Laundering
Financial Crime Investigation
Regulatory Compliance
Fraud Detection
Investigation Techniques
Data Analysis

Monzo

Digital-only banking platform for consumers

About Monzo

Monzo operates as a digital-only banking platform focused on providing a modern way for individuals to manage their finances. Its main product is a mobile app that allows users to track their income, spending, and savings easily. The app includes features that help users save money, such as automatically setting aside a portion of their paycheck or rounding up transactions to the nearest dollar. Monzo generates revenue through interest on deposits, fees for certain services, and interchange fees from card transactions, as well as offering overdrafts and personal loans. What sets Monzo apart from traditional banks is its real-time balance updates and instant spending notifications, which help users stay informed about their finances. The goal of Monzo is to provide a convenient, mobile-first banking experience that meets the needs of its growing customer base, which has surpassed 8 million users.

London, United KingdomHeadquarters
2015Year Founded
$1,856.7MTotal Funding
LATE_VCCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Competitive salary
Flexible working hours
Work from home
Stock options
32 days of paid vacation and public holidays per year
Health insurance
EAP
Learning budget
Home office stipend
Paid parental leave

Risks

Monzo breached UK banking regulations, risking reputational damage and fines.
Expansion into Europe poses regulatory challenges and potential licensing delays.
Reliance on digital platforms makes Monzo vulnerable to technological disruptions.

Differentiation

Monzo offers real-time spending updates and categorized transactions via a mobile app.
The 'Pots' feature allows users to set aside money for specific purposes.
Monzo Plus provides premium features like custom card designs and travel insurance.

Upsides

Monzo secured $400M in 2024, valuing the bank at $5 billion.
The partnership with SignLive enhances accessibility for Deaf customers.
Expansion into Europe in 2025 could significantly increase Monzo's customer base.

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