AML Analyst
Column- Full Time
- Junior (1 to 2 years)
Candidates should possess experience of handling challenging customer cases in a regulated industry, or have existing operational financial crime experience, including handling difficult complaints, investigating fraud or transaction disputes, making tough customer onboarding decisions, working with customers to build repayment plans, or reviewing potential money laundering concerns. They should also be interested in learning about emerging trends in the world of financial crime and feel confident making difficult, customer-impacting decisions.
The Financial Crime Investigator - Anti Money Laundering (AML) will analyse potentially unusual or suspicious behaviour on customer accounts flagged by the transaction monitoring system, deciding what action Monzo should take. They will document suspicious activity and send it to the National Crime Agency, lock down money obtained through fraud, close customer accounts when necessary, and respond to escalations about potential financial crime concerns from the customer support team. Additionally, they will review and approve customer requests to increase their payment limits to ensure high-value payments are made safely.
Digital-only banking platform for consumers
Monzo operates as a digital-only banking platform focused on providing a modern way for individuals to manage their finances. Its main product is a mobile app that allows users to track their income, spending, and savings easily. The app includes features that help users save money, such as automatically setting aside a portion of their paycheck or rounding up transactions to the nearest dollar. Monzo generates revenue through interest on deposits, fees for certain services, and interchange fees from card transactions, as well as offering overdrafts and personal loans. What sets Monzo apart from traditional banks is its real-time balance updates and instant spending notifications, which help users stay informed about their finances. The goal of Monzo is to provide a convenient, mobile-first banking experience that meets the needs of its growing customer base, which has surpassed 8 million users.