[Remote] Financial Consultant at Empower

San Antonio, Texas, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Bachelor's degree or an equivalent combination of education and professional work experience
Minimum of 1 year experience in performance/goal-oriented roles, ideally in asset growth and retention
Current FINRA licenses and/or ability to successfully obtain FINRA 7, 63 & 65 (or 66) registrations within corporate-established timelines and complete FINRA fingerprinting upon hire
Motivated, self-starter with the ability to learn new information quickly and independently
Demonstrated relationship management and customer service skills
Problem-solving skills and ability to engage with customers, ask questions, share thoughts & offer solutions
Authorized to work for any employer in the U.S. (no sponsorship available)

Responsibilities

Provide over the phone guidance at key life moments to customers, such as starting or ending employment regarding their employer-sponsored retirement account
Discuss available account options, such as 401K and IRAs, to align to customer’s retirement savings goals
Educate customers on information specific to their retirement plan, comparing options to best support their savings goals
Focus on deepening customer’s relationship with Empower

Skills

Key technologies and capabilities for this role

Financial ConsultingRetirement Planning401KIRACustomer GuidancePhone Consultation

Questions & Answers

Common questions about this position

What does the compensation package include for this role?

The compensation package includes a base salary plus incentive compensation, which is variable and tied to specific metric-related goals, creating the opportunity to earn a generous paycheck.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What are the required qualifications for this Financial Consultant role?

Candidates need a Bachelor's degree or equivalent, minimum 1 year in performance/goal-oriented roles ideally in asset growth and retention, current FINRA licenses or ability to obtain FINRA 7, 63 & 65 (or 66) within timelines, and FINRA fingerprinting upon hire.

What is the company culture like at Empower?

Empower offers a flexible work environment with fluid career paths, celebrates internal mobility, emphasizes purpose, well-being, work-life balance, and creates a welcoming inclusive environment where associates volunteer extensively.

What will make my application stand out for this position?

Stand out with previous inbound or phone-based consultation experience, proficiency in Microsoft Suite, ability to learn new systems (SalesForce a plus), understanding of IRAs and retirement products, and a growth mindset to meet goals.

Empower

Personal finance management and credit building

About Empower

Empower.me provides personal finance management and credit building services through a subscription model. Users can sign up for a 14-day free trial, after which they pay $8 per month for access to various financial tools. These tools include customizable payment plans, budgeting features, and credit score monitoring. A key aspect of Empower.me is its focus on helping users build credit by reporting their payments to credit bureaus, which can enhance their credit history if payments are made on time. Additionally, Empower.me offers a Thrive line of credit, which involves a soft inquiry on the user's credit report, ensuring that their credit score remains unaffected during the application process. Unlike many competitors, Empower.me specifically targets individuals with no minimum credit score, aiming to improve their financial health and savings.

San Francisco, CaliforniaHeadquarters

2016Year Founded

$96.8MTotal Funding

LATE_VCCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Generous equity package

Full healthcare benefits

Unlimited PTO

Technology expense reimbursement

Work from anywhere

Risks

Increased competition from fintech companies like Chime and Varo could impact market share.

Integration challenges from acquisitions may disrupt operations and delay strategic goals.

Regulatory scrutiny on credit services could increase compliance requirements and costs.

Differentiation

Empower offers a unique subscription-based model for financial management tools.

The company focuses on credit building by reporting payments to credit bureaus.

Empower's Thrive line of credit involves a soft inquiry, not affecting credit scores.

Upsides

Acquisition of Petal and Cashalo expands Empower's product offerings and customer base.

Increased demand for financial literacy tools among millennials and Gen Z benefits Empower.

Growing interest in alternative credit scoring aligns with Empower's mission for underserved consumers.

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