Financial Center Manager II- Camelot Isles at Fifth Third Bank

Cape Coral, Florida, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Demonstrate and maintain a working knowledge about Fifth Third's products, services, processes, and internal resources
Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling ethical behavior
Responsible and accountable for risk management, including identifying, assessing, managing, monitoring, and reporting risks
Lead by example through consistent use of the consultative sales process

Responsibilities

Lead and coach a team that drives consistent operating rhythms, customer onboarding, and ongoing relationship management while providing a memorable customer experience
Deliver an integrated book of business strategy ensuring all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive support
Provide direction and oversight to sales and service support, daily operations, and staffing needs to ensure high quality
Drive the growth of deposits, assets, fee-based services, and the small business book of business; sustain and grow the financial center's business
Deepen consumer and small business customer relationships
Source, develop, coach, and lead a team that reinforces Core Values and business strategies
Cultivate a One Bank culture that proactively collaborates with business partners
Participate in community-benefiting activities
Supervise employees

Skills

Key technologies and capabilities for this role

team leadershipsales coachingrelationship managementcustomer onboardingconsultative salesfinancial needs assessmentbusiness developmentoperations managementstaffingcommunity engagement

Questions & Answers

Common questions about this position

What are the main responsibilities of the Financial Center Manager?

The role involves leading and coaching a team to drive consistent operating rhythms, customer relationship management, and exceptional customer experiences, while growing the book of business through deposits, assets, fee-based services, and developing consumer and small business customers.

Is this a remote position or does it require working in an office?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at Fifth Third Bank?

The company fosters a culture of engagement and support, reinforces Core Values, models ethical behavior, and focuses on improving lives and communities while helping employees do their best work.

What makes a strong candidate for the Financial Center Manager position?

Strong candidates should have leadership experience in coaching teams, expertise in consultative sales processes, knowledge of banking products and services, and a commitment to ethical practices, customer experience, and business growth.

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters

1858Year Founded

IPOCompany Stage

Social Impact, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Paid Sick Leave

Paid Holidays

Performance Bonus

Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.

Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.

Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.

The bank emphasizes community engagement and financial education for client empowerment.

It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.

Partnerships with fintech enhance technological capabilities and customer experience.

Growing interest in sustainable finance attracts environmentally conscious customers.

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