Financial Center Manager Associate at Fifth Third Bank

South Bend, Indiana, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

College degree or two (2) or more years of leadership experience in a sales environment
Ability to professionally represent Fifth Third Bank in verbal and written communication
Capable of analyzing credit and financial information
Ability to successfully execute and coach sales activities
Exhibits business acumen
Demonstrated ability in making sound decisions
S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS)

Responsibilities

Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification
Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience
Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team
Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs
Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies
Learn to cultivate a One Bank culture that proactively collaborates with business partners
Participate in activities that benefit the communities we serve
Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee
Assist in providing employees timely, candid and constructive feedback; assist in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments
Additional duties as assigned

Skills

Key technologies and capabilities for this role

Consultative SellingCustomer Relationship ManagementSales & ServiceLendingSmall Business BankingOperations ManagementFinancial Needs AssessmentTeam LeadershipCoachingBusiness Development

Questions & Answers

Common questions about this position

What qualifications are required for the Financial Center Manager Associate role?

A college degree or two or more years of leadership experience in a sales environment is required, along with the ability to professionally represent the bank, analyze credit and financial information, execute and coach sales activities, exhibit business acumen, and make sound decisions. This position also requires S.A.F.E. Act registration through the Nationwide Mortgage Licensing System at the time of employment.

What does the training program for this role involve?

The role includes a comprehensive onboarding and education program with rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management, culminating in a Consultative Selling Skills Certification and placement in a Financial Center after successful completion.

What supervisory responsibilities does this position have?

The role involves assisting in providing employees with timely, candid, and constructive feedback, developing employees to their full potential, offering challenging opportunities for career growth, and recognizing and rewarding accomplishments.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this a remote position or does it require working in an office?

This information is not specified in the job description.

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters

1858Year Founded

IPOCompany Stage

Social Impact, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Paid Sick Leave

Paid Holidays

Performance Bonus

Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.

Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.

Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.

The bank emphasizes community engagement and financial education for client empowerment.

It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.

Partnerships with fintech enhance technological capabilities and customer experience.

Growing interest in sustainable finance attracts environmentally conscious customers.

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