Finance Customer Service Intern at Hewlett Packard Enterprise

Bandar Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

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Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

Technology, FinanceIndustries

Requirements

Able to commit minimum of 5 months
Able to start Jan / March 2026
Additional Skills: Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Service And Support Planning {+ 6 more}

Responsibilities

Ensure that all requests in Microsoft D365 Internal Work Request are processed accurately
Ensure that all manual and error bookings in Booking queue are cleared
Ensure Zero errors when performing Corrections, Amendments, Novation, Restructure, Buy-out and Extensions
Ensure adoption of Paperless Invoicing (PIP)/SendMe where applicable
Drive organizational and process efficiencies
Ensure 100% compliance of SOA when processing transactions – e.g. Corrections/Write-offs only processed after getting the required approvals as per SOA
Ensure Usage of correct charge types
Ensure correct usage of Tax rates
Ensure accuracy and timely processing of Direct Debit
Ensure that invoices are accurate and sent in timely manner
Uploading invoices into the Customer’s Portal where applicable
Adhere to Manual Invoice policy

Skills

Key technologies and capabilities for this role

Microsoft D365FinanceCustomer ServiceInvoicingPaperless InvoicingSOA ComplianceDirect DebitTax RatesBooking QueueInvoice Processing

Questions & Answers

Common questions about this position

Is this internship remote or onsite?

This role is designed as ‘Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

What are the key responsibilities for this Finance Customer Service Intern role?

Responsibilities include processing requests in Microsoft D365, clearing manual and error bookings, ensuring zero errors in corrections and amendments, adopting paperless invoicing, and driving process efficiencies with 100% compliance.

What is the time commitment required for this internship?

You must be able to commit to a minimum of 5 months and start in Jan / March 2026.

What is the company culture like at HPE?

HPE's culture thrives on finding new and better ways to accelerate what’s next, values varied backgrounds, offers flexibility for work and personal needs, embraces bold moves together, and supports career growth.

What benefits does HPE offer interns?

HPE provides a comprehensive suite of benefits supporting physical, financial, and emotional wellbeing, personal and professional development programs, and unconditional inclusion.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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