Finance Analyst at Jagex

Cambridge, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Gaming, EntertainmentIndustries

Requirements

Strong Excel skills, including advanced formulas, data modelling, Power Query, and data visualisation (PivotTables, Charts)
Experience building financial or analytical models from scratch
Excellent quantitative and analytical skills with a keen attention to detail
Strong understanding of cohort analysis, churn modelling, or customer lifetime value (LTV) metrics
Ability to communicate insights clearly to senior non-technical audiences
Relevant degree in Finance, Economics, Mathematics, or related field
Curious and data-driven with a proactive approach to problem solving
Comfortable managing large, complex datasets
Strong business acumen – able to link data insights to financial performance
Excellent communication and stakeholder management skills
Passion for gaming and understanding player behaviour
Desirable Requirements
Experience in gaming, entertainment, or subscription-based businesses
Familiarity with SQL or data extraction from BI tools (e.g. Looker, Tableau, Power BI)
Exposure to Python, R, or other statistical tools for churn or retention modelling
Understanding of digital marketing metrics and player acquisition funnels

Responsibilities

Design and build a dynamic Excel model to track and forecast player churn by cohort, incorporating key behavioural and financial metrics (e.g. acquisition date, spend, activity, retention curves)
Maintain and update the model regularly with new data from finance and data analytics teams
Ensure the model is transparent, auditable, and scalable for future business needs
Analyse player lifecycle data to identify churn drivers, retention trends, and revenue impacts
Segment players into cohorts (e.g. by acquisition channel, geography, game title, or spend level)
Work closely with marketing and product teams to quantify the impact of retention campaigns or game changes
Integrate churn assumptions into revenue and cash flow forecasts
Support budgeting and scenario modelling by providing insight into expected churn rates and lifetime values
Prepare and present findings to finance leadership and key stakeholders across the business
Partner with Data, Marketing, and Product teams to align definitions and data inputs
Collaborate with BI and data engineers to automate model inputs over time (e.g. via SQL or Power Query)
Translate complex analytical outputs into clear, actionable insights for non-technical stakeholders

Skills

Excel

Cohort Analysis

Financial Modeling

SQL

Power Query

Data Analysis

Player Analytics

Churn Modeling

Retention Analysis

Financial Forecasting

Scenario Modeling

Jagex

Develops and maintains online multiplayer games

About Jagex

Jagex develops and maintains online games that continuously evolve with new content and updates, known as "living games." Their most famous title is RuneScape, a massively multiplayer online role-playing game (MMORPG) that attracts a diverse player base, from casual gamers to dedicated enthusiasts. Players can access basic features for free or choose a premium membership for additional content and benefits. Jagex also offers in-game purchases for virtual items and enhancements. What sets Jagex apart from competitors is its strong focus on community engagement and player feedback, which helps improve their games and foster loyalty among players. The company's goal is to create immersive gaming experiences while also supporting mental health initiatives for young people through charitable partnerships.

Cambridge, United KingdomHeadquarters

2001Year Founded

BUYOUTCompany Stage

Social Impact, GamingIndustries

501-1,000Employees

Risks

New survival game development may divert resources from existing projects.

Macarthur Fortune Holding acquisition could lead to strategic shifts alienating players.

Focus on non-Runescape projects might impact RuneScape's quality and support.

Differentiation

Jagex specializes in 'living games' that evolve with continuous updates.

RuneScape, Jagex's flagship game, has a large and dedicated player base.

Jagex emphasizes community engagement and player feedback for game improvements.

Upsides

Increased interest in survival games benefits Jagex's new RuneScape universe game.

Unreal Engine 5 use aligns with trends for high-fidelity graphics and player retention.

Macarthur Fortune Holding acquisition provides resources for expansion and innovation.

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