Field Technician Raleigh at Window Nation

Raleigh, North Carolina, United States

Window Nation Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Home Improvement, ConstructionIndustries

Requirements

  • High school diploma, GED, or equivalent
  • 2+ years of professional experience measuring replacement windows
  • 2+ years of experience installing or repairing windows, roofing, siding, or other home improvement projects
  • Valid driver’s license with a clean driving record (must meet company driving and insurance standards; records verified)
  • Comfortable with heights
  • Previous installation experience working with installing windows on non-new construction homes
  • Ability to drive the work vehicle
  • Ability to work with difficult customers

Responsibilities

  • Visit residential homes to measure windows, doors, and sliding glass doors with precision
  • Verify orders meet all installation specifications and compliance requirements
  • Support pricing accuracy by providing detailed estimates for labor and materials
  • Review project details and service expectations directly with customers
  • Identify potential roadblocks that could impact job quality, timelines, or customer expectations and recommend solutions
  • Execute change orders and update project details as needed
  • Maintain parts inventory, tools, and equipment in good working order
  • Complete on-site service appointments, including repairs and adjustments
  • Stay current and proficient with Window Nation products, installation methods, and service standards
  • Safely operate ladders, equipment, and tools by adhering to EPA and safety regulations
  • Perform all service calls and help with installations

Skills

window installation
door installation
measurements
customer service
driving
working at heights
field service
labor estimation

Window Nation

Home improvement specializing in windows and doors

About Window Nation

Window Nation specializes in home improvement by providing replacement windows, doors, and vinyl siding to homeowners. Their products are custom-made to meet the specific needs of each client, ensuring a perfect fit for various budgets and style preferences. The company operates in major U.S. cities and employs professional installers who take precise measurements to guarantee quality installation, which enhances the longevity and performance of the products. Window Nation differentiates itself from competitors by offering a wide selection of over 10 different brands, special financing options, and promotions like "Buy 2 Windows, Get 2 Free". Their goal is to help homeowners improve their property's energy efficiency, curb appeal, and overall value while making the investment process as accessible as possible.

Fulton, MarylandHeadquarters
2006Year Founded
BUYOUT_LBOCompany Stage
Financial Services, Consumer GoodsIndustries
201-500Employees

Benefits

Paid Vacation
401(k) Retirement Plan
401(k) Company Match

Risks

Increased competition in new markets like Louisville and Milwaukee.
Integration challenges from ARMORVUE acquisition may disrupt service quality.
Rising material costs could squeeze profit margins.

Differentiation

Window Nation offers custom-made windows tailored to specific client needs.
The company provides a wide range of products from over 10 different brands.
Professional installers ensure precise measurements and installations for product longevity.

Upsides

Expansion into Louisville and Milwaukee opens new market opportunities.
Acquisition of ARMORVUE enhances product offerings and market reach.
Partnership with Milgard ensures high-quality, weather-resistant windows.

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