Field Service Technician - Las Vegas, NV at Stryker

Las Vegas, Nevada, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, HealthcareIndustries

Requirements

2 year installation or production line experience with Stryker Communications or 2-3 years industry experience with relevant field service experience
Effective interpersonal and communication skills; ability to communicate effectively with surgeons, hospital staff, nurses, and biomedical personnel
Ability to prioritize issues
Computer literate; functional with Microsoft Office including Excel and Word
Ability to learn new systems and technologies quickly
Basic electronic and mechanical aptitude
Skilled at cable termination of all standard digital and analog industry connectors
Knowledge of video, audio, and data communications systems
Knowledge of OR etiquette and basic hospital procedure
Associate’s degree, technical degree, or Bachelor’s Degree preferred
AV or IT background or Medical Equipment experience in OR lights and ceiling mounted equipment
Effective reading and writing skills
Ability to analyze and resolve non-routine testing and/or equipment issues using independent judgment
Ability to follow and explain detailed instruction troubleshooting and inspection procedures
Ability to complete detailed documentation accurately
Ability to logically diagnose issues and systematically solve problems
Ability to travel (50% travel percentage)
Physical ability to exert up to 50 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly; review printed materials; demonstrated fine motor skills; use sophisticated test and office computer equipment; work with large pieces of equipment

Responsibilities

Performs field service of Stryker Communications product line installed at the customer site
Troubleshoots and repairs complex technical issues
Maintains quality records post servicing of equipment; performs quality checks on Stryker Communications product line post service
Works independently with guidance and tasking from Team Lead and/or FSM
Follows written procedures for troubleshooting and maintenance of mechanical, electrical, and electronic systems
Documents process of technical support from initiation of call through problem resolution, including all quality records involved
Interacts with Operations and R&D to solve complex issues
Keeps team members and supervisor informed of issues requiring FDA notification and MDR reporting
Responsible for compliance with standard written procedures and quality documentation of company policies and procedures of the Technical Support department
May conduct training for new hire personnel and on-site hospital biomedical and nursing staff
Interacts with customers with regard to post-market surveillance activities
Responsible for staying current with all ComplianceWire training with none past due
Other duties as assigned by manager
Has the independence and authority to perform required tasks to ensure all provisions of the quality system are met

Skills

troubleshooting

field service

mechanical systems

electrical systems

electronic systems

quality documentation

FDA compliance

MDR reporting

technical support

test equipment

fine motor skills

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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