Field Service Technician at Ecolab

Charlotte, North Carolina, United States

Ecolab Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
manufacturing, food & beverage, miningIndustries

Requirements

  • High school diploma or equivalent
  • Current and valid Driver’s License with no restrictions
  • Ability to lift up to 50 pounds
  • Ability to stoop, kneel, crouch, reach, balance, walk, stand, and climb
  • Tolerance for exposure to hot, cold, noisy, or dirty environments
  • No immigration sponsorship available
  • Willingness to travel up to 30% overnight within a 300-mile radius of Charlotte, NC

Responsibilities

  • Provide technical support and escalate complex challenges as needed
  • Build strong relationships with customers and promote best practices
  • Ensure full compliance with safety policies and procedures
  • Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
  • Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
  • Provide technical support to customers; identifying and resolving customer pain points, escalating as required
  • Operate power washers, industrial vacuums, and basic hand/power tools to complete service tasks

Skills

Key technologies and capabilities for this role

chemistry testsdata logginginventory managementpower washersindustrial vacuumshand toolspower toolstechnical supportcustomer servicesafety compliance

Questions & Answers

Common questions about this position

What is the location and travel requirement for this Field Service Technician role?

The position is based in Charlotte, NC, with a territory covering a 300-mile radius and up to 30% overnight travel. Targeted accounts are within the manufacturing industries.

What are the minimum qualifications for this position?

Candidates must have a high school diploma or equivalent, a current and valid Driver’s License with no restrictions, and no immigration sponsorship is available.

What benefits are offered starting on day one?

Access to a comprehensive benefits package including medical, dental, vision, and matching 401K is available starting on day one.

What preferred qualifications will make me stand out?

Preferred qualifications include an Associate’s degree or trade school certification, demonstrated mechanical aptitude, experience in water treatment or specialty chemical industry, familiarity with boilers, cooling towers, and wastewater treatment systems, and proficiency with Microsoft Office Suite.

What is unique about the work environment and opportunities in this role?

You’ll work in a dynamic, hands-on environment with autonomy and support, help customers meet sustainability goals, and gain access to industry-leading training and development programs.

Ecolab

About Ecolab

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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