Field Service Technician at Ecolab

Kansas City, Missouri, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Food & Beverage, Mining, Manufacturing, High TechIndustries

Requirements

High school diploma or equivalent
1 years of experience in water treatment or an industrial/mechanical environment
Position requires a current and valid Driver’s License with no restrictions
No immigration sponsorship available
Physical Demands: Position requires lifting up to 50 pounds; Position may require exposure to hot, cold, noisy, or dirty environments; Position requires stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing

Responsibilities

Deliver expert service and support for cooling tower cleaning and water disinfection
Provide technical support and escalate complex challenges as needed
Build strong relationships with customers and promote best practices
Ensure full compliance with safety policies and procedures
Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
Provide technical support to customers; identifying and resolving customer pain points, escalating as required
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts

Skills

Key technologies and capabilities for this role

cooling tower cleaningwater disinfectionchemistry testschemical feed equipmentprocess monitoring equipmentcalibrationtechnical supportsafety complianceinventory managementdata logging

Questions & Answers

Common questions about this position

Where is this position based and what is the territory coverage?

The position is based in Kansas City, Missouri, with a territory covering a 20-mile radius. Targeted accounts are within the Global High Tech industries.

What are the minimum qualifications for this role?

Minimum qualifications include a high school diploma or equivalent, 1 year of experience in water treatment or an industrial/mechanical environment, a current and valid Driver’s License with no restrictions, and no immigration sponsorship available.

What travel is required for this position?

The role involves up to 40% overnight travel.

What is the company culture like for this role?

You'll work in a dynamic, hands-on environment with autonomy and support as part of a purpose-driven team. The role offers access to industry-leading training and development programs.

What preferred qualifications will make me stand out?

Preferred qualifications include an Associate’s degree or trade school certification, demonstrated mechanical aptitude, experience in water treatment or specialty chemical industry, and familiarity with boilers, cooling towers, and wastewater treatment.