Field Service Engineer - UAE (Legacy) at Stryker

Dubai, Dubai, United Arab Emirates

Stryker Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Medical DevicesIndustries

Requirements

  • Engineering background (Electrical/Electronic or Mechanical preferred; Biomedical, Telecommunications accepted)
  • Fluency in both spoken and written (technical and medical) English
  • Minimum 1 year of relevant experience
  • Strong technical and analytical skills
  • Strong communication skills
  • Computer skills/literacy
  • Preferred: Basic IP Networking knowledge
  • Preferred: Arabic language
  • Willingness to travel 80%

Responsibilities

  • Troubleshoot company products and provide technical support to internal and external customers
  • Undertake servicing, repairing, and preventive maintenance of company products to required standards, ensuring all related procedures are followed
  • Undertake testing of company products and provide fully completed test and service reports
  • Perform installation, setup, and upgrades on company products as required
  • Fulfill Service Contracts with planned Preventive Maintenance visits
  • Ensure timely follow-up on all tickets/work orders
  • Work with appropriate support functions and customers to schedule customer visits
  • Escalate opportunities and issues through appropriate channels
  • Stay up to date on compliance and legal aspects related to the job on an ongoing basis

Skills

Key technologies and capabilities for this role

TroubleshootingTechnical SupportServicingRepairingPreventive MaintenanceProduct TestingInstallationSetupUpgradesIP NetworkingAnalytical SkillsCommunication SkillsComputer Literacy

Questions & Answers

Common questions about this position

What are the required qualifications for this Field Service Engineer role?

Candidates need an engineering background (Electrical/Electronic or Mechanical preferred, Biomedical or Telecommunications accepted), fluency in spoken and written technical and medical English, minimum 1 year of relevant experience, strong technical and analytical skills, strong communication skills, and computer literacy.

Is this a remote position or does it require travel?

This is a field-based role requiring 80% travel, involving customer visits for servicing, repairs, installations, and preventive maintenance.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What preferred skills are mentioned for this role?

Basic IP Networking knowledge and Arabic language skills are preferred.

What experience or background makes a strong candidate for this position?

A strong candidate will have an engineering degree preferably in Electrical/Electronic or Mechanical fields, at least 1 year of relevant experience, fluency in technical English, and strong technical, analytical, communication, and computer skills; IP networking and Arabic are bonuses.

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters
1941Year Founded
$423.3MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees

Benefits

Medical & prescription plans
Supplemental health benefits
Flexible Spending accounts
Employee Assistance Program
Short-term & long-term disability
Tuition reimbursement
401(k) plan
Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.
Rapid tech advancements risk obsolescence of Stryker's current products.
Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.
Entry into the peripheral vascular segment diversifies Stryker's market presence.
Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.
The orthopedic implants market growth benefits Stryker's expanding product line.
Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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