Field Service Engineer III - SF Bay Area, CA

California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Scientific Instrumentation, Biotechnology, Life SciencesIndustries

Requirements

Candidates must possess a high school diploma or equivalent, with a Bachelor's degree preferred. A minimum of 3 years of experience in on-site installation, corrective maintenance, and preventive maintenance of Chromatography (LC/IC) and/or Mass Spectrometer (MS) equipment is required. The role necessitates the ability to lift 40 lbs. without assistance and work in various environmental conditions, including fluctuating temperatures, loud noises, and with hazardous materials, while potentially using personal protective equipment.

Responsibilities

The Field Service Engineer will perform on-site installation, maintenance, and repairs of scientific equipment at customer locations. Responsibilities include managing parts inventory, completing service reports via software, training customers on equipment usage, and acting as a liaison between customers and the company. The engineer must also attend technical trainings, review technical bulletins, troubleshoot instrumentation, share diagnostic information, and complete administrative tasks accurately and promptly.

Skills

Field Service

Installation

Corrective Maintenance

Preventive Maintenance

Chromatography (LC/IC)

Mass Spectrometry (MS)

Customer Training

Troubleshooting

Service Ticket Management Software

Parts Inventory Management

Technical Training

Teamwork

Communication

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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