Field Service, Engineer at Thermo Fisher Scientific

Tokyo, Japan

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Not SpecifiedCompensation

Internship, Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Semiconductor, Scientific Instruments, Analytical EquipmentIndustries

Requirements

Able to lift 40 lbs. without assistance
Compliance with cleanroom conditions: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair, etc
Tolerance for fluctuating temperatures (hot/cold)
Willingness to wear PPE (safety glasses, gowning, gloves, lab coat, ear plugs, etc.)
Japanese and English reading/writing proficiency required (conversational skills not essential but curiosity appreciated)
Science background from technical college, university, or graduate school (electrical, electronics, physics majors)
PC and network knowledge preferred
Ability to communicate smoothly with customers and internal teams
Interest in troubleshooting and repair as an engineer, especially analytical/precision instruments
Knowledge or interest in electron microscopes or analytical instruments preferred
Field service beginners, second new graduates (up to 3 years of work experience) welcome
Overseas training after 3-6 months of employment (up to 2 weeks per trip)

Responsibilities

Perform on-site installation of complex equipment, following test procedures to ensure proper work orders
Conduct regular maintenance visits
Provide troubleshooting and repair support to customers and other field service personnel
Build relationships with customers, system users, and employees
Support company's demo systems, troubleshoot issues, and assist other field service personnel
Create and submit field service reports
Provide training on system maintenance to customers and users
Provide feedback to the product quality team
Update and revise internal system documents
Identify specific issues related to systems

Skills

Field Service

Equipment Installation

Troubleshooting

Repair

Maintenance

Customer Training

Electrical Failure Analysis

XPS

Sample Preparation

Japanese

English

PC Skills

Network

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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