[Remote] Field Service Engineer at Thermo Fisher Scientific

Singapore

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Semiconductor, Scientific InstrumentsIndustries

Requirements

Degree in electronics, engineering, physics, or related field; or 3+ years of equivalent experience
Experience with SEM, TEM, FIB, or similar tools preferred
Comfortable working in cleanroom fab environments
Strong problem solving, communication, and customer service skills
Valid driver’s license and passport
Able to lift up to 50 lbs (23 kg)
Able to lift 40 lbs. without assistance
Able to work in environmental conditions: Cleanroom (no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc.), Laboratory Setting, Loud Noises (Equipment/Machinery), Some degree of PPE required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials
Able to be on standby during weekends/public holidays

Responsibilities

Install and service electron microscopy systems at customer sites
Perform scheduled maintenance, fixing, and repairs
Support cleanroom fab tool operations with proper protocols and safety practices
Train customers on system use and basic maintenance
Document service activities and provide product feedback
Support and mentor junior service engineers as needed

Skills

Key technologies and capabilities for this role

SEMTEMDualBeamFIBcleanroom protocolselectron microscopyfield servicepreventive maintenancetroubleshootingcustomer trainingPPEproblem solving

Questions & Answers

Common questions about this position

What qualifications are required for the Field Service Engineer II position?

Candidates need a degree in electronics, engineering, physics, or a related field, or 3+ years of equivalent experience, with preferred experience in SEM, TEM, FIB, or similar tools. Strong problem-solving, communication, and customer service skills are required, along with comfort in cleanroom environments, a valid driver's license, passport, and ability to lift up to 50 lbs.

Is this a remote position, or does it require travel?

This is not a remote role; it involves working at customer sites, including cleanroom fabrication facilities, installing and servicing equipment.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at Thermo Fisher Scientific?

Thermo Fisher features a supportive and passionate team that values diversity and innovation, with investments in employee growth, well-being, training, development, and career advancement opportunities.

What makes a strong candidate for this Field Service Engineer role?

A strong candidate has a relevant degree or 3+ years of experience with electron microscopy tools like SEM or TEM, excels in cleanroom environments, and demonstrates strong problem-solving, communication, and customer service skills.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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