Field Engineer, Imaging at GE Healthcare

İstanbul, İstanbul, Türkiye

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical TechnologyIndustries

Requirements

Qualified to Degree level or equivalent knowledge or experience
Technical analytical skills
2-4 years Field Services experience
Comprehensive knowledge of a specific modality or multi-modalities
Sought by others for guidance and advice
Proficiency in English
Ability to work independently with minimum direction
High work standards and quality
Initiative and motivation
Plans and organizes work effectively
Excellent communications, listening and interpersonal skills
Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs
Comply with the Environment, Health & Safety (EHS) Policies and applicable laws and regulations
Complete all mandatory EHS training
Actively participate in accident & incident investigation and follow up
Maintain defined levels of housekeeping & ensure a clean, clear workplace and participate in EHS inspections
Identify and correct hazards and unsafe conditions

Responsibilities

Maintains all models specific to a modality in the assigned area
Total system level trouble-shooting on complex multi-symptom problems (Electronic/Mechanical)
Daily interface with doctors and technicians on equipment status issues
Acts to ensure satisfaction to primary customers
Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team
Assists in the growth and direction of business in his/her geographic area
Responsible for Warranty and PMS contract cost control (Productivity)
Responsibly completes all administration tasks on time; Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts
Plays a leading role in complex and multifunctional rooms; Shares best practices (Installation)
Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations
Complete all planned Quality & Compliance training within the defined deadlines
Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization
Identify and report any personal quality or compliance concerns immediately to the Quality Organization
Ensure timely dispatch closure
Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe
Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible

Skills

Key technologies and capabilities for this role

Imaging Equipment MaintenanceElectronic TroubleshootingMechanical TroubleshootingSystem TroubleshootingCustomer SatisfactionEquipment InstallationISO 9001 CompliancePreventive MaintenanceQuality SystemsField Service

Questions & Answers

Common questions about this position

What qualifications are required for the Field Engineer position?

Candidates must be qualified to degree level or equivalent knowledge or experience, have 2-4 years of Field Services experience, comprehensive knowledge of a specific modality or multi-modalities, technical analytical skills, proficiency in English, and be sought by others for guidance and advice.

Is the Field Engineer role remote or does it require travel?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does the company culture emphasize for this role?

The role emphasizes developing and maintaining strong interpersonal relationships with customer representatives, ensuring customer satisfaction, assisting in business growth, and maintaining effective quality systems compliant with ISO 9001 standards.

What makes a strong candidate for the Field Engineer role?

A strong candidate has 2-4 years of Field Services experience, comprehensive knowledge of imaging modalities, technical analytical skills, proficiency in English, and is sought by others for guidance, along with the ability to handle complex troubleshooting and customer interactions.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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