Field CTO, Sr Enterprise Architect - Healthcare Payer

Engage with customer executives to identify pain points and opportunities to deliver value and translate them into ServiceNow solutions. Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers across IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and industry-specific co-created solutions. Understand the customer business strategy and articulate how ServiceNow enables value within their technology landscape, integrating with existing and future systems. Communicate the ServiceNow platform and architecture details at multiple levels and participate in workshops, best-practice overviews, and educational sessions. Apply architecture development methods and modeling approaches for integration, interact with customers at various levels (Enterprise Architects, Directors, VPs, CXOs), and maintain relationships throughout the customer journey. Provide thought leadership and contribute to internal best practices, white papers, and collaborative workshops.