Senior Claims Specialist
Integrated Specialty Coverages, LLCSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries
Requirements
- Bachelor’s degree or direct equivalent experience handling property and casualty claims
- Minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
- Field claims handling experience (preferred but not required)
- Knowledge of Xactimate software (preferred but not required)
- Above average communication skills (written and verbal)
- Ability to resolve complex issues
- Ability to organize and interpret data
- Ability to handle multiple assignments
- Ability to effectively deal with a diverse group of individuals
- Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (accuracy in sums, unit costs, and understanding personal/business finance documents)
- Ability to drive an automobile, possess a valid driver’s license, and maintain a driving record consistent with the company’s underwriting guidelines
- Ability to work in the U.S. without current or future sponsorship
Responsibilities
- Handle insurance claims in the field under general supervision through the life-cycle of a claim, including investigation, evaluation, and claim resolution
- Provide service to agents, insureds, and others to ensure claims resolve accurately and timely
- Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, and analyze legal liability
- Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
- Become familiar with insurance coverage by studying insurance policies, endorsements, and forms
- Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
- Ensure that claims payments are issued in a timely and accurate manner
- Handle investigations by phone, mail, and on-site
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What benefits does Auto-Owners Insurance offer?
Auto-Owners offers a competitive base salary, matched 401(k), fully-funded pension plan (once vested), bonus programs, and generous paid time off including holidays, vacation days, personal time, and sick leave.
Is this a remote position or does it require fieldwork?
This is a field claims representative role that involves on-site investigations, handling claims in an assigned territory, and requires the ability to drive an automobile with a valid driver's license.
What skills and experience are required for this role?
A Bachelor’s degree or equivalent experience, minimum 3 years handling multi-line property and casualty claims with emphasis on property claims, above average communication skills, ability to resolve complex issues, organize data, handle multiple assignments, and deal with mathematical problems including geometry and finance.
What is the company culture like at Auto-Owners Insurance?
Auto-Owners offers a friendly work environment, structured training program, employee mentoring, and emphasizes rewarding work alongside great people in a group of caring associates.
What makes a strong candidate for the Field Claims Representative position?
Strong candidates have a Bachelor’s degree or equivalent, at least 3 years of multi-line property and casualty claims experience focusing on property claims, field claims handling experience, knowledge of Xactimate software, excellent communication skills, and the ability to manage complex issues and multiple assignments.
Auto-Owners Insurance
About Auto-Owners Insurance
N/AHeadquarters
N/AYear Founded
N/ACompany Stage
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