Field Applications Partner

Egypt

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Genomics, Biotechnology, HealthcareIndustries

Requirements

Candidates should possess a PhD in Chemistry, Biochemistry, Molecular Biology, or Genetics, or an M.S. with 3 years of relevant experience. Fluency in French and Arabic is required, along with strong English communication skills. Prior field experience supporting customers in a highly technical field, a strong understanding of genomics and sequencing applications, and proficiency with general lab best practices and molecular biology techniques are essential. Experience with instrumentation like liquid handling robotics, optical scanners, genotyping data analysis software, and bioinformatics tools is a plus. Superior problem-solving, interpersonal, account management, and training skills are also required. The role requires willingness to travel up to 60%.

Responsibilities

The Field Applications Specialist will provide technical support and training to channel partners across Africa, facilitating customer training, data analysis, logistical support, and troubleshooting. They will ensure maximum utilization of Illumina systems by working closely with channel partners to increase system pull-through and customer retention. Responsibilities include coordinating new customer sites, conducting facility inspections, performing instrument validation, arranging customer pilot training, and reviewing the operational quality of equipment. The specialist will also guide channel partner teams on system usage, maintenance, and troubleshooting, including assay design, experiment setup, software usage, and instrument handling. They will build strong connections with channel partner teams, identify competency gaps, and support key accounts and strategic sales efforts through technical presentations and demonstrations. Additionally, the role involves developing and improving company processes for case logging, documentation, and reporting.

Skills

Genomic technology

Data analysis

Logistics

Troubleshooting

Instrument validation

Customer training

System maintenance

Customer support

Illumina

Supports genomics startups through funding and resources

About Illumina

Illumina focuses on fostering innovation in the genomics industry by supporting startups through its Illumina Accelerator program. This program helps entrepreneurs create, launch, and grow genomics-focused companies by providing funding and resources. The accelerator operates in two main locations: the San Francisco Bay Area and Cambridge, UK. Illumina Accelerator has successfully invested in 68 genomics startups, which have collectively raised over $1 billion in venture capital. What sets Illumina apart from its competitors is its strong partnership with leading venture capital investors and its dedicated focus on the genomics sector. The goal of Illumina is to build a thriving ecosystem for genomics innovation, enabling new companies to emerge and advance the field.

San Diego, CaliforniaHeadquarters

1998Year Founded

$27.2MTotal Funding

IPOCompany Stage

Venture Capital, BiotechnologyIndustries

5,001-10,000Employees

Risks

Over-reliance on NVIDIA's AI technology may limit flexibility in AI solution adoption.

Standardizing proteomics data across platforms could challenge Illumina's data reliability.

Single-flow-cell NovaSeq X System might cannibalize sales of higher-end models.

Differentiation

Illumina leads in genomic sequencing with advanced AI integration and multiomic data analysis.

The company offers innovative array-based solutions for DNA, RNA, and protein analysis.

Illumina's global expansion includes a new Global Capability Center in Bengaluru.

Upsides

Collaboration with NVIDIA enhances drug discovery and clinical development through AI integration.

Pilot proteomics program with UK Biobank aims to generate crucial reference datasets.

Single-cell sequencing kits make high-throughput sequencing accessible to smaller labs.

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