Family Dollar - Regional Training Manager at Dollar Tree

Georgia, Vermont, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Comprehensive knowledge of store operations processes, practices, and standards
Ability to deliver best-in-class learning through large and small group classroom facilitation and experiential learning in the field
Emotional intelligence, adaptability, and ability to lead change
Willingness to travel up to 12 days per month, including air travel, driving company vehicle for up to 5 hours, shuttles, trains, and rental cars
Ability to establish and maintain effective regional business partnerships
Consulting expertise as a subject matter expert (SME) in instructional design and development of training content
Ability to leverage adult learning principles and methodologies

Responsibilities

Oversee District Manager Training and Train-The-Trainer sessions
Manage selection, assessment, oversight, certification, and ongoing management of the Grand Opening Look Daily (G.O.L.D.) Store Training Program, including GSTs (identification, in-store assessment, certification, retention/succession)
Ensure quality and full completion of District Manager and Store Manager training and certification prior to assignment to new roles
Facilitate professional classroom and in-store experiential training for major field training initiatives
Strategically plan and align training deployment in key markets to support the People Plan and learning governance strategy
Act as training business partner to Regional Directors and District Managers, providing regular business updates and training solutions
Interact with all levels of the business, including senior leaders during major training initiatives
Oversee and manage the DM Training Program, creating training plans and providing ongoing interaction and support
Ensure the SM Training Program is executed per company expectations, producing proficient Store Managers
Strategically consult, plan, and coordinate with DMs to support Zone People Visits in key markets/major initiatives
Provide performance consultation to regional business partners regarding GSTs, SMTs, and DMITs
Consult with regional business partners to ensure GST selections meet all requirements
Facilitate GST Certification Sessions once per quarter
Gather feedback to determine performance gaps, conduct needs analysis, and determine appropriate training solutions
Provide SME for DM Trainer Program development and implementation
Conduct Train-The-Trainer sessions with DM Trainers
Facilitate SSC/Zone-based DM Training Program
Conduct ongoing quarterly GST Council sessions to maintain engagement and ensure SM Training Program effectiveness
Model Family Dollar values and demonstrate high professionalism

Skills

Instructional Design

Train-The-Trainer

Store Operations

Classroom Facilitation

Experiential Learning

Training Certification

Business Partnering

Subject Matter Expert

Dollar Tree

Value retailer offering low-cost everyday items

About Dollar Tree

Dollar Tree operates over 8,000 stores and 25 distribution centers, providing a variety of products such as party supplies, home décor, health and beauty items, seasonal goods, and food at low prices. The company sources its merchandise globally, allowing it to offer high-value items that appeal to customers looking for affordable everyday and holiday essentials. Unlike many retailers, Dollar Tree maintains a strict pricing model where most items are priced at one dollar, which helps attract a diverse customer base. The company's goal is to adapt to market changes while ensuring customer satisfaction through a dedicated workforce and creative strategies.

Chesapeake, VirginiaHeadquarters

1986Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Dollarama could impact Dollar Tree's market share.

The multi-price strategy might alienate traditional Dollar Tree customers.

Economic pressures could reduce demand for non-essential product lines.

Differentiation

Dollar Tree offers a wide range of products at extreme value prices.

The company sources merchandise globally to provide high-value items at low costs.

Dollar Tree operates over 8,000 stores across the U.S. and Canada.

Upsides

Expansion of private label brands can increase profit margins and customer loyalty.

Enhancing e-commerce capabilities can capture a larger share of the online retail market.

Partnerships with local suppliers can reduce supply chain disruptions.

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