Service Reconciliation Leader
GE HealthcareSalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Bau, Ingenieurvermessung, BaumaschinenIndustries
Requirements
- Erfolgreich abgeschlossenes Studium (z. B. Wirtschaftsingenieurwesen, Betriebswirtschaft, Bau- bzw. Vermessungstechnik) oder eine vergleichbare Qualifikation
- Mehrjährige Erfahrung in der Führung von Vertrieb- und Serviceorganisationen – idealerweise im Umfeld der Baumaschinen-/Vermessungstechnik oder ähnlicher technischer Lösungen
- Tiefes Verständnis für Vertriebsprozesse, Servicestrategien und After-Sales-Dienstleistungen
- Know-how im Aufbau und Steuerung von Regionalorganisationen und bundesweiter Netzwerksteuerung
- Gute Kenntnisse im Bereich Budgetierung, Controlling, P&L Verantwortung
- Ausgeprägte Führungs- und Sozialkompetenz sowie Erfahrung in der Entwicklung von Teams
- Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
- Reisebereitschaft (bundesweit) und Flexibilität
Responsibilities
- Fachverantwortung für Vertriebs- & Serviceprozesse in Deutschland (vier Regionen) inkl. der strategischen Weiterentwicklung der Prozesse, in enger Abstimmung mit den Regionalleitern, zur Steigerung von Effizienz und Kundenzufriedenheit (mit Hands-on Mentalität)
- Monitoring von Markttrends und Wettbewerbsentwicklungen inkl. Austausch mit den SITECH internen Fachgruppen
- Enge Zusammenarbeit mit Regionalleitern, Leiter Servicecentren und dem Leiter Produktmanagement, um marktgerechte Lösungen zu etablieren
- Strategische Weiterentwicklung und Umsetzung der Vertriebs- und Servicestrategie im Einklang mit den Unternehmenszielen
- Sicherstellung einer exzellenten Vertriebs- und Servicequalität und Kundenzufriedenheit im Service & Supportbereich
- Strategische Gespräche, gemeinsam mit dem SITECH Zentraleinkauf und dem SITECH Produktmanagement, mit unseren Lieferanten
- Repräsentieren der SITECH Organisation nach außen und Kontaktpflege zu Branchenverbänden und Partnern
- Reporting an die Geschäftsführung über Ziel-, Ergebnis- und Risiko-Kennzahlen aus den 4 Regionen
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What benefits are offered for this position?
The role offers a secure and indefinite employment contract, comprehensive onboarding and ongoing training, flexible mobile working, attractive compensation with regulated allowances, a company car for private use, 30 days of vacation, employee discounts, various employee programs including work-life balance and health management, and occupational pension provision.
Is remote work possible in this role?
Yes, the position allows flexible arrangement of the workplace through mobile working.
What qualifications and experience are required?
A successfully completed degree (e.g., industrial engineering, business administration, civil or surveying engineering) or equivalent, several years of experience leading sales and service organizations ideally in construction machinery/surveying technology, deep understanding of sales processes and service strategies, knowledge in budgeting, controlling, and P&L responsibility, strong leadership and social skills, very good German and English skills, and willingness to travel nationwide.
What is the compensation for this role?
The position offers an attractive compensation package with regulated allowances.
What makes a strong candidate for this Fachbereichsleiter position?
Candidates with a relevant degree, proven leadership in sales and service organizations preferably in construction/surveying tech, expertise in sales processes, regional network management, budgeting, and P&L, plus strong leadership skills and German/English fluency stand out.
Semtech
High-performance semiconductors and IoT solutions
About Semtech
Semtech Corporation focuses on high-performance semiconductors, IoT systems, and cloud connectivity services. Its products include the XR60 5G Router Solution for reliable networking and LoRa technology for efficient IoT applications that support decarbonization. The BlueRiver platform enables the transmission of high-quality video over Ethernet, catering to the audiovisual industry. Semtech aims to provide advanced solutions that enhance connectivity and sustainability across various sectors.
Camarillo, CaliforniaHeadquarters
1960Year Founded
$557MTotal Funding
IPOCompany Stage
Automotive & Transportation, Hardware, Energy, Enterprise SoftwareIndustries
1,001-5,000Employees
Risks
Increased competition from Cisco and Huawei in the IoT market.
Semiconductor industry talent shortage may impact Semtech's innovation capabilities.
Rising raw material costs could squeeze Semtech's profit margins.
Differentiation
Semtech's LoRa technology aids global decarbonization through efficient IoT applications.
The BlueRiver platform enables zero-latency Ultra HD 4K HDR video over Ethernet.
Semtech's XR60 5G Router Solution offers robust 5G and Wi-Fi 6 performance.
Upsides
Growing demand for IoT solutions in elder care boosts Semtech's healthcare market potential.
Financial institutions' investments indicate strong market confidence in Semtech's growth.
Partnership with Nvidia enhances Semtech's position in high-performance computing.
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