F1/Simulation IT Support Specialist at General Motors

Concord, North Carolina, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Motorsports, Automotive, TechnologyIndustries

Requirements

Proven IT operations/support experience in a high-performance, time-critical environment
Strong knowledge of Windows and operating systems
Experience with computer networking (LAN/WAN, switches, firewalls, VPNs, wireless)
Hands-on hardware troubleshooting skills (PCs, servers, AV equipment, peripherals)
Strong problem-solving, communication, and organizational skills
Calm under pressure, with the ability to deliver solutions quickly in fast-paced environments
Detail-oriented, with a proactive approach to maintenance and reliability
Flexible and adaptable, with a willingness to work non-standard hours, weekends, and travel internationally
Passion for motorsports and advanced simulation technology

Responsibilities

Provide first and second-line support for Driver-in-the-Loop simulator systems, including hardware, software, networking, and peripheral devices
Maintain, configure, and troubleshoot simulator PCs and AV systems
Ensure maximum system uptime and performance for engineering and driver sessions
Deliver IT support across race operations, including supporting trackside IT Operations Staff and remote workers & environments
Maintain and deploy servers, networking hardware, telemetry systems, and competition-critical software
Assist engineering staff with data acquisition, transfer, and security
Provide hands-on technical support during race events, testing sessions, and other competition-related activities
Support the setup, configuration, and monitoring of Windows based systems
Apply updates, patches, and security fixes to maintain system reliability
Work with IT Operations Manager to develop backup, recovery, and contingency plans
Partner with simulation engineers, performance engineers, and competition staff to understand operational needs and resolve IT issues efficiently
Document troubleshooting procedures, best practices, and system configurations
Contribute to continuous improvement of IT workflows and standards

Skills

Key technologies and capabilities for this role

WindowsNetworkingHardware TroubleshootingSoftware ConfigurationServersTelemetry SystemsData AcquisitionAV SystemsSystem AdministrationBackup and RecoveryPatches and Security

Questions & Answers

Common questions about this position

What are the required skills for the F1/Simulation IT Support Specialist role?

Required skills include proven IT operations/support experience in high-performance environments, strong knowledge of Windows operating systems, experience with computer networking like LAN/WAN and firewalls, and hands-on hardware troubleshooting for PCs, servers, and AV equipment. Personal attributes needed are strong problem-solving, communication, organizational skills, staying calm under pressure, and flexibility for non-standard hours and travel.

Is this a remote position, or does it require on-site work?

The role involves hands-on technical support during race events, testing sessions, and other competition-related activities, along with international travel and non-standard hours, indicating it is not remote and requires on-site presence.

What is the salary or compensation for this position?

This information is not specified in the job description.

What makes a candidate stand out for this F1 IT support role?

Candidates with previous experience in motorsports, simulation, knowledge of telemetry systems and motorsport-specific IT infrastructure, or scripting/automation experience like PowerShell will have a competitive edge.

What is the work environment like for this role at General Motors' F1 team?

The role is in a high-performance, time-critical motorsports environment focused on F1 simulators and competition services, requiring calm under pressure, quick solutions in fast-paced settings, collaboration with engineers, and hands-on support at races with international travel.

General Motors

Designs, manufactures, and sells vehicles

About General Motors

General Motors designs, manufactures, and sells vehicles and vehicle parts, catering to individual consumers, businesses, and government entities. The company operates in both traditional internal combustion engine vehicles and the growing electric vehicle (EV) market, generating revenue through vehicle sales and financing services. GM stands out from competitors with its commitment to community service, sustainability, and diversity, as evidenced by a majority female Board of Directors. The company's goal is to balance traditional automotive manufacturing with technological advancements in electric and autonomous vehicles.

Detroit, MichiganHeadquarters

1908Year Founded

$486.7MTotal Funding

IPOCompany Stage

Automotive & Transportation, Financial ServicesIndustries

10,001+Employees

Benefits

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Company Match

401(k) Retirement Plan

Tuition Reimbursement

Student Loan Assistance

Flexible Work Hours

Discount on GM vehicles

Risks

Shutting down Cruise Robotaxi may affect investor confidence in GM's AV strategy.

Chevrolet Equinox EV recall could harm GM's safety reputation.

Leadership transition in design may disrupt continuity and brand identity.

Differentiation

GM's Dynamic Fuel Management system enhances fuel efficiency in traditional vehicles.

GM leads in board diversity with 55% women directors.

GM's pivot to personal autonomous vehicles aligns with consumer trends.

Upsides

Partnership with Nvidia boosts GM's autonomous vehicle technology capabilities.

Collaboration with ChargePoint expands EV charging infrastructure, enhancing consumer appeal.

Bryan Nesbitt's appointment as design head may bring innovation to GM's vehicle design.

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