Minimum of 1-3 years Escrow Officer/Assistant Escrow Officer experience
Licensing requirements as required by State/Federal Agencies
Notary Public license requirements as required by State
Customer service skills with experience engaging with diverse homebuyer demographics
Ability to multi-task and handle fast paced and demanding work environment
Effective follow up skills and attention to detail
Ability to adjust well to change
Ability to collaborate effectively across dispersed teams in multiple locations
Effective communication skills, both verbal and written
Proficiency in Microsoft Office Suite required (experience with OneNote and SoftPro is a plus)
Demonstrates effective collaboration skills to promote teamwork and communication among various departments and stakeholders
Demonstrates proactive initiative and self-motivation to drive tasks and projects forward independently
Exhibits exceptional time management and prioritization skills to efficiently meet deadlines and optimize task workflows
Physical ability to exert minimal force of 25 pounds to carry, lift, push, pull and otherwise move objects (on occasions, up to 50 pounds)
Responsibilities
Handle all aspects of the settlement transactions including preparation and approval of Settlement Statements, preparation and coordination of deeds, verify accuracy of loan documents, insurance documentation, seller statements, and contract or sales agreement
Obtain signatures for closing transactions, explain all documents executed as needed, and facilitate questions/answers between parties to the transaction
Follow Escrow Accounting Business Practice Guidelines which includes but is not limited to collection and disbursement of funds while complying with required State and Federal Good Funds statutes
Review escrow quality assurance reports and resolve any outstanding issues to ensure compliance with required business policy
Ensure timely and accurate flow of information and documentation from settlement team to Recording and Accounting Departments
Correct and resolve any post-closing issues that arise
Ensure adherence to workflow processes
Perform other duties as assigned
Act as liaison between all parties to the transaction including homebuyer, seller, mortgage, accounting and other areas within the Title & Escrow Process