Escrow Assistant (Remote Opportunity) at First American

Santa Ana, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Mortgage, Real Estate, Financial ServicesIndustries

Requirements

High School diploma or equivalent
2+ years experience in an escrow related field
Customer service skills
Problem solving skills
Strong organizational skills
Knowledge of MS Office suite
Excellent verbal/written communication skills
Able to maintain professionalism and a positive service attitude at all times
Strong detail orientation
Knowledge of company and/or client operating systems
Background with a mix of curative and closing experience (preferred)
Availability to work either 9:00am-6:00pm or 10:00am-7:00pm Pacific Time shift

Responsibilities

Performs a wide range of administrative duties to gather information and assist in the escrow process
Opening orders
Inputting closing statement information
Preparing documents for closing
Handling the complete disbursement and follow up of all escrow transactions
Communicates requirements and other information to clients
Interprets various agreements as they relate to closing
Prepares all documents required for transactions

Skills

Key technologies and capabilities for this role

Escrow ProcessingAdministrative SupportCustomer ServiceClosing DocumentsDisbursement HandlingOrder OpeningClosing StatementsClient CommunicationAgreement Interpretation

Questions & Answers

Common questions about this position

What is the salary range for the Escrow Assistant position?

The salary range is $19.82 - $26.43 Hourly. Pay is based on factors including job-related knowledge, skills, experience, business requirements, and geographic location.

Is the Escrow Assistant role remote, and what are the work hours?

This is a remote opportunity, though typically in a branch/office setting. It requires availability for Pacific Time shifts: 9:00am-6:00pm or 10:00am-7:00pm.

What skills and experience are required for the Escrow Assistant role?

Requirements include a High School diploma or equivalent, 2+ years in an escrow related field, customer service skills, problem solving skills, strong organizational skills, knowledge of MS Office suite, excellent verbal/written communication skills, and strong detail orientation.

What is the company culture like at First American?

First American has a people-first culture that fosters an inclusive environment where all feel welcome, supported, and empowered. It celebrates diversity, equity, and inclusion, earning accolades like the Fortune 100 Best Companies to Work For for ten years.

What makes a strong candidate for the Escrow Assistant position?

A strong candidate has 2+ years of escrow experience, a mix of curative and closing background, plus customer service, problem-solving, organizational skills, and detail orientation.

First American

Provides title insurance and real estate services

About First American

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Santa Ana, CaliforniaHeadquarters

1889Year Founded

$800.2MTotal Funding

VENTURE_UNKNOWNCompany Stage

Financial Services, Real EstateIndustries

10,001+Employees

Benefits

401k matching

Health, vision, dental insurance

Professional development

Risks

Data breach allegations could harm First American's reputation and lead to legal issues.

Integration of Mother Lode may face challenges and financial risks.

Dependence on digital transformation poses risks if technology advances rapidly.

Differentiation

First American offers comprehensive title insurance and settlement services nationwide.

The company provides a vast database of over 5.5 billion document images.

First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

Upsides

Acquisition of Mother Lode expands First American's market share in California.

Docutech purchase boosts First American's digital mortgage revenue by 38%.

Growing fintech trends align with First American's digital transformation strategy.

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