Escrow Assistant (Remote Opportunity) at First American

Irving, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Mortgage, Financial ServicesIndustries

Requirements

High School diploma or equivalent
2+ years experience in an escrow related field
Texas escrow experience preferred
Customer service skills
Problem solving skills
Strong organizational skills
Knowledge of MS Office suite
Excellent verbal/written communication skills
Able to maintain professionalism and a positive service attitude at all times
Strong detail orientation
Knowledge of company and/or client operating systems

Responsibilities

Reviewing signed lender packages consisting of standard lender refinance packages, i.e. notes/security instruments, affidavits to give funding approval
Communicating internally and externally to customers to resolve/correct documents from refinance and purchase transactions
Responsible for the reconciliation of outstanding deposits and disbursements by handling checks, wires, balancing files to lender instructions and lender wires
Support internal and external customers on issue resolution via integrated, email and phone communications
Responsible for ancillary functions such as check reissue, trial balance reconciliation, and refund processes

Skills

Key technologies and capabilities for this role

EscrowLoan Package ReviewDocument ReconciliationCustomer ServiceWire TransfersCheck ProcessingTrial BalanceRefund ProcessingRefinance TransactionsPurchase Transactions

Questions & Answers

Common questions about this position

What is the salary range for the Escrow Assistant position?

The salary range is $19.82 - $26.43 Hourly. Pay is based on factors including job-related knowledge, skills, experience, business requirements, and geographic location.

Is this Escrow Assistant role remote?

Yes, this is a remote opportunity.

What skills and experience are required for the Escrow Assistant role?

Requirements include a High School diploma or equivalent, 2+ years experience in an escrow related field, customer service skills, problem solving skills, strong organizational skills, knowledge of MS Office suite, excellent verbal/written communication skills, ability to maintain professionalism, and strong detail orientation.

What is the company culture like at First American?

First American has a people-first culture that fosters an inclusive environment where all feel welcome, supported, and empowered. It celebrates diversity, equity, and inclusion, and has earned numerous awards including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years.

What makes a strong candidate for the Escrow Assistant position?

Strong candidates will have 2+ years of escrow experience (Texas experience preferred), excellent customer service and communication skills, strong problem-solving and organizational abilities, and a detail-oriented approach while maintaining professionalism.

First American

Provides title insurance and real estate services

About First American

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Santa Ana, CaliforniaHeadquarters

1889Year Founded

$800.2MTotal Funding

VENTURE_UNKNOWNCompany Stage

Financial Services, Real EstateIndustries

10,001+Employees

Benefits

401k matching

Health, vision, dental insurance

Professional development

Risks

Data breach allegations could harm First American's reputation and lead to legal issues.

Integration of Mother Lode may face challenges and financial risks.

Dependence on digital transformation poses risks if technology advances rapidly.

Differentiation

First American offers comprehensive title insurance and settlement services nationwide.

The company provides a vast database of over 5.5 billion document images.

First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

Upsides

Acquisition of Mother Lode expands First American's market share in California.

Docutech purchase boosts First American's digital mortgage revenue by 38%.

Growing fintech trends align with First American's digital transformation strategy.

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