Enterprise Account Manager - EMEA at Airwallex

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Payments, Financial ServicesIndustries

Requirements

At least 5 years of experience managing complex technology sales to enterprise accounts (advantageous if in fintech)
A relationship builder who creates meaningful, collaborative relationships internally and externally
Exceptional communication skills, comfortable conversing with people of all backgrounds and domains
A problem solver who finds creative solutions, understands new products, asks the right questions, and simplifies complexity
Resilient, driven, creative, patient, demanding, adaptable, and works well under pressure
Success-oriented and accountable for delivering key outcomes, including KPIs and revenue targets
Technically minded with prior experience in API sales or account management for a similar organization

Responsibilities

Take a consultative approach with customers to ensure solutions suit their unique business needs
Build relationships with internal stakeholders to manage and optimize a complex sales cycle
Project manage complex customer projects across technical and non-technical domains
Be proactive in identifying and solving client challenges
Achieve and exceed sales target volumes and revenues
Report weekly and monthly performance against KPIs, metrics, and targets
Ensure the best customer experience and onboarding process for new customers

Skills

Key technologies and capabilities for this role

Account ManagementSalesFintechAPI ImplementationProject ManagementConsultative SellingStakeholder ManagementCross-functional CollaborationCustomer Relationship ManagementTechnical Sales

Questions & Answers

Common questions about this position

What experience is required for the Enterprise Account Manager role?

You need at least 5 years of experience managing complex technology sales to enterprise accounts, with fintech experience being advantageous.

What key skills are needed for this position?

The role requires being a relationship builder, having exceptional communication skills to converse with diverse people, and being a problem solver who simplifies complexity and finds creative solutions.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What personal qualities make a strong candidate for this role?

Strong candidates are resilient, driven, creative, patient, demanding, adaptable, and work well under pressure, while being technology-minded Fintech enthusiasts eager to learn the platform.

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Eastern District, Hong KongHeadquarters

2015Year Founded

$877.4MTotal Funding

SERIES_ECompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.

Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.

Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.

The company integrates financial services into platforms, enhancing customer experience and efficiency.

Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.

The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.

Airwallex's expansion in EMEA with new offices boosts its international market presence.

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