Field Service Engineer
GE HealthcareSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Electronics, ManufacturingIndustries
Requirements
- Associate’s degree in Electronics Engineering or equivalent technical certification
- Minimum of 3 years of experience in technical repair and customer service
- Proven ability to work independently and solve complex problems using sound judgment
- Strong communication skills with the ability to present information clearly in team settings
- Experience with Microsoft Office (Word & Excel) and documentation creation
- Soldering skills including surface mount rework, shield, and connector replacement
- Ability to read and comprehend moderately complex instructions and technical documentation
Responsibilities
- Develop and maintain repair processes, documentation, and test procedures for new and existing products
- Work from complex schematics, layouts, and diagrams to troubleshoot and repair devices
- Evaluate new models and components, and create detailed repair documentation (assembly/disassembly, functional testing, troubleshooting)
- Interface with OEMs to resolve component availability issues and source required materials
- Interpret ISBs, CSBs, and FSBs to determine relevance to repair operations
- Support Level 3 technicians with tooling, documentation, and training
- Perform root cause failure analysis on field and process failures
- Maintain and support automation systems, conveyors, and sortation equipment
- Identify and implement process improvement initiatives to enhance efficiency and quality
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the pay range for the Engineering Technician position?
The pay range is $20.49 - $33.81 per hour, considering factors like candidate background, experience, work location, and potential for salary growth.
Is this Engineering Technician role remote or onsite?
This is an onsite role in the Irving TX facility with a night schedule of Monday-Thursday 6PM-4:30AM after an onboarding period on day shift.
What are the key required skills for this Engineering Technician job?
Requirements include an Associate’s degree in Electronics Engineering or equivalent, minimum 3 years of technical repair and customer service experience, soldering skills including surface mount rework, ability to work independently and solve complex problems, and strong communication skills.
What are the physical working conditions for this role?
The role involves regularly seated workstation work with frequent hand use for repair and assembly, occasional bending and lifting up to 25 pounds, and requires visual acuity, manual dexterity, clear speaking, and hearing; reasonable accommodations are made for disabilities.
What makes a strong candidate for the Engineering Technician position?
Strong candidates have the required Associate’s degree or certification, 3+ years in technical repair, soldering expertise, problem-solving ability, and communication skills; helpful experiences include OEM wireless repair certification, process development, AutoCAD/SolidWorks knowledge, and technical documentation writing.
Assurant
Provides risk management and insurance solutions
About Assurant
Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.
New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
Health Insurance
Hybrid Work Options
Professional Development Budget
Risks
Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.
Differentiation
Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.
Upsides
Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.
Related Jobs
RemoteRemoteTrainee Field Service Engineer (w/m/d)
GE HealthcareSalary not specified
- Full Time
- Internship, Entry Level & New Grad
RemoteField Service Engineer Apprentice - Multiple Locations
Thermo Fisher ScientificSalary not specified
- Full Time
- Internship, Entry Level & New Grad
RemoteTEST REQ: AMER DO NOT APPLY - HVH WF1 -Assembler I: OPS.MFAA.A01
Thermo Fisher ScientificSalary not specified
- Full Time
- Entry Level & New Grad
RemoteProcess Controls Engineer
OkloSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteSystems Quality and Reliability Lead
GroqSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteAutomation QA Engineer
PayPalSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteTechnical Support Specialist
BrightseedSalary not specified
- Full Time
- Entry Level & New Grad, Junior (1 to 2 years)