Engineering Manager, Segment Personalization at Attentive

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Marketing Technology, AI, SMS MarketingIndustries

Requirements

5+ years of industry experience developing software, with a proven track record of solving complex product challenges and delivering impactful solutions
Outstanding coach and mentor, with a talent for developing high-performing teams and nurturing a culture of continuous improvement and collaboration
Strong commitment to software quality, with a history of building reliable, high-uptime systems that meet and exceed performance expectations
Excel at translating business needs and product requirements into well-defined projects, taking a hands-on approach to solution design, implementation, and execution
Thrive in a collaborative environment, working effectively with cross-functional teams

Responsibilities

Lead the technical vision for the team, aligning with company goals and driving strategic outcomes through innovative data solutions
Oversee the design and implementation of high-throughput data solutions, ensuring that they are scalable, efficient, and capable of powering critical operations
Partner with teams across AI, ML, analytics, and other departments to enhance and expand the search platform, ensuring it meets the evolving needs of the organization
Establish and uphold high standards for data quality, governance, and system integration; addressing complex distributed data challenges with robust solutions
Recruit, mentor, and develop a high-performing engineering team, fostering a culture of continuous learning, experimentation, and collaboration
Balance and prioritize multiple projects, ensuring timely delivery and alignment with business objectives while maintaining high standards of technical excellence
Champion the technical design, development, implementation and support of web stack and big data applications including extending its capabilities using existing and emerging technology platforms

Skills

Key technologies and capabilities for this role

Engineering ManagementPeople ManagementMachine LearningProduct ManagementPlatform DevelopmentData-Driven ProductsPersonalizationAudience SegmentationSMS MarketingAI-Powered Systems

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

Attentive has a distributed global workforce with employee hubs in New York City, San Francisco, London, and Sydney, suggesting a flexible remote-friendly work arrangement.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills and experiences are required for the Engineering Manager role?

The role requires strong technical leadership in building scalable high-throughput data solutions, experience with data quality, governance, and distributed systems, plus people management skills for recruiting, mentoring, and developing engineering teams.

What is the company culture like at Attentive?

Attentive fosters a high-performance culture with a distributed global workforce, emphasizing continuous learning, experimentation, collaboration, and recognition for performance including Deloitte’s Fast 500 and Inc.’s Best Workplaces.

What makes a strong candidate for this Engineering Manager position?

A strong candidate is self-motivated, highly driven, with hands-on experience in people management, technical direction, cross-functional leadership, and a track record of driving innovation and execution in data platforms.

Attentive

Personalized SMS marketing solutions for businesses

About Attentive

Attentive provides personalized SMS marketing solutions that help eCommerce businesses and direct-to-consumer (DTC) brands engage their customers through targeted text messaging. The platform uses APIs and webhooks to allow businesses to easily create and manage custom SMS campaigns. Unlike its competitors, Attentive operates on a subscription-based model, offering various features and premium customization options, which helps clients increase customer engagement and sales. The company's goal is to enhance customer relationships and drive revenue growth through effective communication.

Hoboken, New JerseyHeadquarters

2016Year Founded

$839.5MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Consulting, Consumer SoftwareIndustries

1,001-5,000Employees

Benefits

Generous PTO

Medical, Dental, & Vision Insurance

Daily Lunch Delivery Credit

Equity

Remote Work & Wellness Benefits

Company-Wide Events & Employee-Led Activities

Risks

Competition from Textla could erode Attentive's market share in SMS marketing.

Over-reliance on AI may lead to data privacy concerns and regulatory scrutiny.

Dependency on third-party integrations like ParTech poses risks if partnerships dissolve.

Differentiation

Attentive leads in AI-driven SMS marketing with hyper-personalized messaging solutions.

The company offers seamless integration with APIs and webhooks for efficient communication.

Attentive's subscription model ensures steady revenue with premium add-ons for customization.

Upsides

Attentive saw 128% revenue growth in the UK, highlighting demand for AI solutions.

Partnership with ParTech enhances restaurant loyalty programs, boosting customer retention.

Attentive's AI Journeys and AI Pro offer unique one-to-one marketing, differentiating them.

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