[Remote] Engineering Manager: Payments at TrueML

Indiana, United States

TrueML Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Software, FintechIndustries

Skills

Key technologies and capabilities for this role

Payments PlatformMachine LearningFinancial SoftwareProduct RoadmapTeam LeadershipUX/UI CollaborationWeb DevelopmentAPI IntegrationAgile MethodologiesProblem SolvingCommunication

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Benefits include unlimited PTO, medical/dental/vision insurance, 401k through Charles Schwab, flexible spending accounts, company-paid short-term and long-term disability plus basic life insurance, family-friendly maternity and paternity leave, employee assistance program, PerkSpot discounts, paid volunteer time off, and access to the Wellness Coach app.

Is this role remote?

Yes, the role supports remote work, with everything needed to work remotely provided.

What are the key responsibilities of the Engineering Manager?

Key responsibilities include leading and managing a team of engineers, collaborating with product managers and designers to execute the product roadmap, mentoring team members, conducting 1:1s, and participating in a 24/7 on-call rotation.

What is the company culture like at TrueML?

TrueML fosters a positive and supportive team environment led with empathy, with a mission-driven focus on creating better experiences for distressed borrowers using machine learning, and a team of inspired data scientists, financial experts, and customer experience enthusiasts.

What makes a strong candidate for this Engineering Manager role?

Strong candidates have experience leading engineering teams, technically guiding payments platform development, collaborating with UX/Design teams, mentoring engineers, and driving product roadmaps while fostering empathetic leadership.

TrueML

Fintech solutions for debt collection and management

About TrueML

TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.

16011 College Blvd Suite 130, Lenexa, KS 66219, USAHeadquarters
2013Year Founded
$199.9MTotal Funding
VENTURE_UNKNOWNCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Unlimited Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
401(k) Retirement Plan
Family Planning Benefits
Mental Health Support
Wellness Program

Risks

Emerging fintech startups may erode TrueML's market share with similar solutions.
Consumer privacy regulations like GDPR could impact TrueML's operations significantly.
Economic downturns may challenge TrueML's ability to recover debts effectively.

Differentiation

TrueML uses machine learning to personalize debt collection outreach across digital channels.
TrueAccord platform optimizes debt recovery while enhancing customer experience and brand loyalty.
True Life Solutions offers tools like Engage to help individuals manage and pay down debts.

Upsides

Retain product recovered $375 million in past-due balances since January 2023.
Thomas Overton's appointment as CTO enhances focus on machine learning capabilities.
Retain reduces operational costs by automating delinquency communications, increasing efficiency.

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