Hightouch

Engineering Manager, Events

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Data Platform, Customer Data Platform, Software DevelopmentIndustries

Position Overview

  • Location Type: Remote-Friendly (Based in San Francisco)
  • Job Type: Full-time
  • Salary: Not specified

Hightouch’s mission is to empower everyone to take action on their data. We’ve pioneered the Composable Customer Data Platform (CDP), which helps companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Traditionally, acting on data has required engineering time and bandwidth, and left most business users stuck with charts and reports that are unable to take automated action on their data. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.

Our team operates with a focus on making a meaningful impact for our customers. We believe in approaching challenges with a first-principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

Hundreds of companies use Hightouch, including PetSmart, Warner Music Group, Spotify, Ramp, Retool, Plaid, and L’Oreal. We’re backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

About the Role

We are looking for an Engineering Manager to lead our event collection and identity resolution services. This is an opportunity to take services that are already processing large volumes of data, and push them into the realm of millions of requests per second. There will be many opportunities to solve hard problems in distributed systems, performance optimization, and architecture. We need someone who thrives when pushing the boundaries of what is possible.

You would lead a team of best-in-class engineers. We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. You would help by leading by example, continuing to raise our already high technical bar, and making thoughtful judgment calls.

Responsibilities

  • Lead a team of engineers focused on event collection and identity resolution services.
  • Scale existing services to handle millions of requests per second.
  • Solve complex problems in distributed systems, performance optimization, and architecture.
  • Maintain reliability and reduce end-to-end latency of event processing.
  • Improve algorithms and data structures for identity resolution.
  • Contribute to feature development based on customer needs.

Requirements

  • (Details are missing from the provided text)

Company Information

  • Mission: To empower everyone to take action on their data.
  • Product: Composable Customer Data Platform (CDP)
  • Customers: PetSmart, Warner Music Group, Spotify, Ramp, Retool, Plaid, L’Oreal, and hundreds of other companies.
  • Location: San Francisco (Remote-Friendly)
  • Investors: Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, Afore Capital.

Skills

Distributed Systems
Performance Optimization
Architecture
Data Processing
Team Leadership
Engineering Management

Hightouch

Syncs live customer data across platforms

About Hightouch

Hightouch syncs live customer data into various tools that businesses use, ensuring that this data is current and accessible for better decision-making. It operates in the data integration market, focusing on Reverse ETL, which moves data from a warehouse into SaaS applications for real-time use. Hightouch stands out by securely handling sensitive information and integrating with various tools, making it a versatile solution for data teams. The company's goal is to help businesses enhance their operational efficiency by keeping customer data synchronized across multiple platforms.

San Francisco, CaliforniaHeadquarters
2018Year Founded
$89.7MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Enterprise Software, HealthcareIndustries
201-500Employees

Benefits

Competitive salary - We offer competitive salary and meaningful equity. We also offer 401k for our US employees.
Remote friendly - Visit the San Francisco and New York headquarters up to 4x’s a year to bond with your fellow teammates.
Flexible PTO - Downtime is just as important as on time and your teammates will support you while you relax and recharge.
Wellness - We offer a monthly wellness stipend, wellness days each quarter, and virtual yoga classes.
Core benefits - For full-time US-based employees, we cover all health benefit premiums, 50% for dependents, and life insurance.
Parental leave - We value and support the family planning process. We provide up to 16 weeks for parents.

Risks

Increased competition from Census and Grouparoo may impact Hightouch's market share.
Stricter European privacy regulations could complicate operations and increase compliance costs.
Economic downturns might affect subscription renewals and new customer acquisition.

Differentiation

Hightouch specializes in Reverse ETL, moving data from warehouses to SaaS applications.
The platform ensures real-time data activation for personalized marketing and sales optimization.
Hightouch offers HIPAA-compliant data handling, crucial for healthcare and sensitive data sectors.

Upsides

Hightouch's AI Decisioning enhances lifecycle marketing with precise targeting and personalization.
The partnership with The Trade Desk expands Hightouch's reach in European advertising markets.
Composable CDP trend supports Hightouch's flexible, customizable data solutions for businesses.

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